Ratings based on 977 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2025
Good staff and property is well managed.
Comment from Hotel Management
21 Jan 2025 by Front Office Manager, Hotel Management
Thank you so much for the 5 star rating! We are delighted that you were pleased with our staff and overall management of our property! We hope that you come see us again soon!
by A verified traveler
Posted 20 Jan 2025
We will be back, easy walk to the Spokane arena. Great morning breakfast.
Comment from Hotel Management
20 Jan 2025 by Guest Services, Hotel Management
Thank you so much for your wonderful feedback! We are so pleased that you enjoyed your stay with us and we hope you will come visit us again soon.
by A verified traveler
Posted 18 Jan 2025
The look of the look at the hotel was amazing.
The only thing that frustrated me was we paid $224 for the room which we booked in October. The current rates of the hotel the night we stayed was $141. My husband and I dont get out much so when we do its for special reason and we have to watch our money.
Comment from Hotel Management
21 Jan 2025 by Front Office Manager, Hotel Management
Thank you so much for your feedback. Please let us know when you will be coming to visit again. We will ensure that we provide the best service in the industry and make it special for you!
by A verified traveler
Posted 13 Jan 2025
Great location
Comment from Hotel Management
15 Jan 2025 by Front Office Manager, Hotel Management
Thank you for the 5 star rating! We are delighted to have been a great location for your travel needs. We hope to impress you again soon!
by A verified traveler
Posted 11 Jan 2025
My favorite place to stay in Spokane. Clean, friendly staff, great breakfast!
Comment from Hotel Management
15 Jan 2025 by Front Office Manager, Hotel Management
It is so wonderful to hear that we are your favorite place to stay! Our team strives to ensure that we are your home away from home! Thank you for always choosing us and we look forward to seeing you again!
by A verified traveler
Posted 6 Jan 2025
Property was great and just what we needed. The location was perfect for our event at the dome. We will return
Comment from Hotel Management
8 Jan 2025 by Front Office Manager, Hotel Management
Thank you so much for the 5 star rating and wonderful feedback! We are thrilled that you enjoyed your stay. It is also great to hear that our location was perfect for you! We look forward to you returning soon!
by A verified traveler
Posted 5 Jan 2025
The staff are amazing!
Comment from Hotel Management
6 Jan 2025 by Front Office Manager, Hotel Management
Thank you so much for the 5 star rating! We truly do have an amazing staff here and take pride in providing a home away from home for all of our guests. We sure do appreciate the feedback & hope that you come see us again soon!
by A verified traveler from Hayden
Posted 5 Jan 2025
The staff here are amazing. They were super helpful at check in telling us about a deal right now with Lyft. Had Doordash delivered and loved our room with a balcony and a beautiful view of downtown. This is such a gem here in Spokane. A maid even took our luggage cart back downstairs for us because i walk with a cane.
Comment from Hotel Management
6 Jan 2025 by Front Office Manager, Hotel Management
Thank you so much for the kind feedback and 5 star rating! Our team ensures that you feel welcome and at home from the time you reserve a room with us to the time you depart! We are so glad that we provided a memorable experience for you! We hope that you come visit us again soon!
by A verified traveler
Posted 4 Jan 2025
Your staff was exceptional!!
Comment from Hotel Management
6 Jan 2025 by Front Office Manager, Hotel Management
Thank you for the kind feedback regarding our staff! It was a pleasure serving you and we appreciate you taking the time to let us know about your experience with us! We hope that you come visit us again soon!
by A verified traveler from Santa Rosa
Posted 4 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Front Office Manager, Hotel Management
Thank you so much for giving us a 5 star rating! We are so happy that you chose us as your stay during your visit! We hope that you give us the opportunity of serving you again very soon!
