Ratings based on 988 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hayden
Posted 5 Jan 2025
The staff here are amazing. They were super helpful at check in telling us about a deal right now with Lyft. Had Doordash delivered and loved our room with a balcony and a beautiful view of downtown. This is such a gem here in Spokane. A maid even took our luggage cart back downstairs for us because i walk with a cane.
by A verified traveler
Posted 4 Jan 2025
Your staff was exceptional!!
by A verified traveler from Santa Rosa
Posted 4 Jan 2025
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Front Office Manager, Hotel Management
We appreciate you taking the time to let us know about your experience. Our team takes pride in impressing each and every one of our guests. We hope that you come visit us again soon!
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Front Office Manager, Hotel Management
We are grateful for the 5 star rating! Thank you so much for letting us know that you enjoyed your stay with us. Our team strives to ensure that our hotel is your home away from home! Come see us again soon!
by A verified traveler
Posted 31 Dec 2024
Cleanest hotel we have stayed at. This trip to Spokane was not for pleasure. A family member had an emergency hospital visit. The staff were extremely caring g and helpful.
Comment from Hotel Management
1 Jan 2025 by Front Office Manager, Hotel Management
We are so thrilled to hear how pleased you were with our cleanliness! Our staff prides in ensuring you feel at home! We hope to have the opportunity to serve you again soon!
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Front Office Manager, Hotel Management
We appreciate you taking the time to let us know about your experience with us. It is important to us that every guest feels at home. We hope to serve you again in the near future!
by A verified traveler
Posted 28 Dec 2024
Staff was very nice and saved us cookies. Very clean. Breakfast area was very clean
Comment from Hotel Management
30 Dec 2024 by Front Office Manager, Hotel Management
Thank you so much for the 5 star rating! We are thrilled that you enjoyed our stay along with our cleanliness, breakfast served, and late night snack of cookies! We hope to serve you again soon!
by A verified traveler
Posted 28 Dec 2024
Great place to stay in a great city!!
Comment from Hotel Management
28 Dec 2024 by Front Office Manager, Hotel Management
We appreciate the 5 star rating! Thank you for letting us know that you enjoyed our property as well as our city! We hope to see you again soon!
by A verified traveler
Posted 28 Dec 2024
Check in was smooth and friendly!
Comment from Hotel Management
28 Dec 2024 by Front Office Manager, Hotel Management
We are so glad that you had a smooth check in as well as being pleased with our friendly staff! We are grateful that you chose us during your travels to Spokane Downtown! We hope to see you again!
