Ratings based on 692 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
The Staff works hard but rooms need some upgrades,mattresses,window treatments for noise
by A verified traveler
Posted 6 Jan 2025
Well, I checked in and 20 minutes later I checked out. I just can’t believe I had to pay for that room that I didn’t stay in because it was so nasty. You had a band playing next-door and then the front desk said it smells like I need to take care of this, the whole complex smell like cigarettes.
Comment from Hotel Management
8 Jan 2025 by Hotel Management, Hotel Management
Dear Carrie,Thank you for sharing your experience. We sincerely apologize for the condition of the room and the overall environment during your visit. The cleanliness and comfort of our guests are priorities, and we are deeply sorry for falling short in these areas. The noise and odor you mentioned are unacceptable, and we will work diligently to address these issues to prevent them from affecting future stays. We understand your frustration and regret that your visit did not meet your expectations. Your feedback is invaluable as we strive to improve, and we hope you might consider giving us another chance to provide a better experience.Sincerely,Hotel Management
by A verified traveler
Posted 2 Jan 2025
It was nice
by A verified traveler
Posted 30 Dec 2024
Never staying here again
Comment from Hotel Management
30 Dec 2024 by Hotel Management , Hotel Management
Dear LILIANA, Thank you for sharing your feedback. We deeply regret that your experience did not meet your expectations. Providing a positive and comfortable stay is our priority, and we are truly sorry to hear we fell short during your visit. Your comments will be reviewed carefully to help us make improvements. We hope you might reconsider and give us an opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
by A verified traveler
Posted 28 Dec 2024
This was by far the worst stay I’ve ever had. I decided to give this place a second chance, but it was a huge mistake. First off, the entire place smelled like weed, including the hallways. The receptionist gave a key to a guest who claimed to have forgotten his room key, without even asking for ID or verifying his identity. The room itself was somewhat clean, but the bed was extremely uncomfortable, and I was bitten by either a spider or a bed bug. To top it off, the room light stayed on all night, and none of the outlets worked, so I couldn’t even charge my phone. I would definitely not recommend this place.
Comment from Hotel Management
29 Dec 2024 by Hotel Management, Hotel Management
Dear Liliana,Thank you for taking the time to share your experience. We deeply regret the issues you encountered during your stay. Your concerns about security, cleanliness, and room functionality are serious and will be immediately addressed with our team. Ensuring guest comfort and safety is our top priority, and we are committed to making necessary improvements. We appreciate your feedback and sincerely apologize for the inconvenience caused.Sincerely,Hotel Management
by A verified traveler
Posted 27 Dec 2024
by A verified traveler
Posted 27 Dec 2024
by A verified traveler
Posted 27 Dec 2024
by A verified traveler
Posted 21 Dec 2024
by A verified traveler from ehrenburg
Posted 19 Dec 2024
I wish they had some kind of trailer parking, but there was plenty of parking couple things to walk and go do
Comment from Hotel Management
20 Dec 2024 by Hotel Management , Hotel Management
Dear Chris, Thank you for your feedback. We’re glad to hear you found ample parking and nearby activities to enjoy. We understand the importance of convenient trailer parking and appreciate you bringing this to our attention. Your input helps us evaluate how we can better serve all our guests. We hope to welcome you back for an even more seamless experience in the future.Sincerely,Hotel Management
