Ratings based on 994 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
Excellent location for visitong Airforce museum
Comment from Hotel Management
4 Jan 2025 by Joe, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We greatly appreciate and value your feedback and will share it with our team. Your survey responses will encourage all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and We look forward to providing you with the same pleasant accommodations and service the next time you are in town. Sincerely, General Manager Comfort Suites Wright Patterson
by A verified traveler
Posted 2 Jan 2025
No bath soap toothbrush and toothpaste
Comment from Hotel Management
3 Jan 2025 by Joe, Hotel Management
Dear Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We regret that we were not made aware of the issues you were experiencing, or given the opportunity to better accommodate you during your stay.Toothbrush and toothpaste are complimentary items and will be provided at the front desk upon request.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General ManagerComfort Suites Wright Patterson
by A verified traveler
Posted 28 Dec 2024
Brian (night staff) was incredibly helpful, and sent us to a wonderful local mom and pop restaurant. Rooms were spacious, clean, and well appointed. Hotel was quiet. Breakfast was well done. Everything I could ask.
by A verified traveler
Posted 25 Dec 2024
Friendly staff, nice rooms, good breakfast.
Comment from Hotel Management
28 Dec 2024 by Joe, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We greatly appreciate and value your feedback and will share it with our team. Your survey responses will encourage all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and We look forward to providing you with the same pleasant accommodations and service the next time you are in town. Sincerely, General Manager Comfort Suites Wright Patterson
by A verified traveler
Posted 21 Dec 2024
Clean, safe and friendly staff
by A verified traveler
Posted 13 Dec 2024
by A verified traveler
Posted 8 Dec 2024
You could hear everything from adjoining rooms and there were mice in our room
Comment from Hotel Management
10 Dec 2024 by Joe, Hotel Management
Dear Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We regret that we were not made aware of the issues you were experiencing, or given the opportunity to better accommodate you during your 2-night stay.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General ManagerComfort Suites Wright Patterson
by A verified traveler
Posted 6 Dec 2024
by A verified traveler from Greensboro
Posted 30 Nov 2024
Breakfast was pretty good.
Comment from Hotel Management
30 Nov 2024 by Joe, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We greatly appreciate and value your feedback and will share it with our team. Your survey responses will encourage all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and We look forward to providing you with the same pleasant accommodations and service the next time you are in town. Sincerely, General Manager Comfort Suites Wright Patterson
by A verified traveler
Posted 27 Nov 2024
The so-called breakfast buffet was poor. The management left a note telling guests that if they wanted a hot breakfast to unquire at the front desk..
Comment from Hotel Management
28 Nov 2024 by Joe, Hotel Management
Dear Valued Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. The hotel offered breakfast upon request during the slow time. It helps to reduce food wastage. The hotel did provide breakfast to many guests upon request and they find it convenient.Again, thank you for your time and valuable feedback.General ManagerComfort Suites Wright Patterson
