Ratings based on 34 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Feb 2024
The property is in a parlous state of repair. Windows that a terrible and need replacing, the shower in our room was unacceptable as was the floor in the bathroom. None of the doors fitted and the locks were useless. Our bedroom was tawdry and needs a serious revamp - acually everything does.
Dinner was mediocre although the estate shiraz was good . Breakfast was good but very slow. Will I stay here again? No! Very expensive for what you get
by A verified traveler
Posted 8 Jan 2022 on Hotels
Comment from Hotel Management
8 Jan 2022 by Eleane - De Doornkraal Vinotel Manager, Hotel Management
Good day Mphatso, thank you for staying with us and I hope to see you soon again.
Please be safe and have a great 2022
by A verified traveler
Posted 26 Feb 2019 on Hotels
by A verified traveler
A hidden gem!
Posted 2 Jan 2019 on HotelsWe stayed here to break up the drive from Cape Town to Knysna. Traveling with a 5 and 2-year old, we wanted a place that was family friendly. The staff was exceptionally friendly and accommodating for our family, the pool was a great relief from the warm summer day, and the food was prepared to perfection by the spirited chef. We stayed in the two-bedroom cottage and it was perfect for a family of 4. A sleepy city, but if you are looking for a relaxing place to help break up a long car ride, a perfect stop.
by A verified traveler
Could be great
Posted 23 Jan 2017 on HotelsThis hotel could be wonderful with better and friendlier service and greater attention to detail. The hotel is in one of Riversdale's historic buildings and in a quiet location well off the main road. We arrived to find the reception office locked. The proprietor arrived, asked us into her office, sat at her desk and after some time asked us to sit down. We felt rather like naughty schoolchildren in front of the teacher's desk! Her only real comment to us was that she was glad we had paid in full, because it was less work for her. She directed us to our room, but gave us no information about the hotel, times for dinner and breakfast, etc, nor was there any of this information in the room. The room was small, with only one upright chair, so one person had to sit or lie on the bed. There were no toiletries of any kind provided in the bathroom - we had to ask for a bar of soap so that we could wash our hands. The shower leaked considerably and flooded the bathroom. On the plus side, the bed was comfortable, with good sheets and pillows and the room was attractively furnished.
We decided we would use the pool after our journey, but it was covered in scum and fallen leaves, so changed our minds. There were a few loungers, but with no cushions nor pool towels. We had to track someone down to ask for a beer.
Dinner was well cooked and presented.
Huge potential but at present a disappointing place to stay.
Recommended
for Everyoneby A verified traveler from Glasgow Uk
Unexpected gem
Posted 3 Feb 2016Overnight stopover during garden route travels . Excellent experience with Chris and his team making you feel welcome from the moment you arrive until you leave . Rooms are comfortable and very clean . Gardens well maintained and encourage you sit back and relax and enjoy the sunshine . The restaurant is like an oasis in a desert with some of the best food I have enjoyed in south Africa . A substantial menu choice in a very nice restaurant with great service and excellent food . Would definitely recommend that you experience this hotel and the great service from Chris and the team for yourself and don't think that you will be disappointed and will leave with a smile on your face. Will definitely stay here again
Recommended
for Everyoneby A verified traveler
Good stop over on N2
Posted 19 Jan 2016
Pros: The food, excellent chef
Free laundry because we stayed three nights. So helpful, lovely staff.
by Not Provided from johannesburg
Fantastic 5* Restaurant but I would say 3* hotel.
Posted 30 Dec 2015 on HotelsThe restaurant is Fantastic , dinner and breakfast 5* . The hotel is I would say 3*
It is an old hotel and has a lovely garden and bedding and bed is fine just that no airconditioner and for a 4* and at R1500 per night per couple , I think that should be included. I would really go back for the food but you can get alternative accommodation at a lower rate. The Manager is great and he is also the fantastic chef! So spend your money on the food!
Recommended
for Everyoneby A verified traveler from Brisbane, Australia
A little piece of paradise!
Posted 7 Jan 2015This was one of the most beautiful places I have ever stayed with exceptional hospitality and professionalism. The room was beautiful with a vineyard out the window and a willow with birds' nests. High security, amazing food and delicious wines. Paradise all around.
by A verified traveler
Great stopover on N2
Posted 29 Dec 2014 on Hotelsmy wife and I stayed for one night on the recommendation of a friend who stayed last year. We were not disappointed. The rooms were very basic but clean, and need air conditioning..there is a fan. The swimming pool was just the right temperature and very clean. Christopher , the manager, is an excellent host and could not do enough for us. He is a really fine chef and we had the most wonderful meal.
I would recommend this hotel for only a one night stay
