Ratings based on 157 Verified Reviews
2.7 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jan 2020 on Hotels
Comment from Hotel Management
27 Jan 2020 by sam, Hotel Management
Thanks for your feedback . Please let us know which area we can improve on .
by A verified traveler from texas
Posted 20 Jan 2020
I saw roaches but the room was nice also need to fix window.
Comment from Hotel Management
20 Jan 2020 by Sam, Hotel Management
sorry to hear the pest problem, we have notify pest control about this situation, Hope to make your experience better on next visit
by A verified traveler
Posted 27 Nov 2019 on Hotels
Comment from Hotel Management
9 Dec 2019 by sam, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
by A verified traveler
Posted 20 Nov 2019
Comment from Hotel Management
25 Nov 2019 by sam, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
by A verified traveler
M
Posted 16 Nov 2019 on HotelsComment from Hotel Management
25 Nov 2019 by sam, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
sam
by A verified traveler
Posted 10 Nov 2019 on Hotels
by A verified traveler
Posted 12 Oct 2019 on Travelocity
Comment from Hotel Management
9 Dec 2019 by sam, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
by A verified traveler
Posted 29 Sep 2019 on Hotels
by A verified traveler
Posted 17 Sep 2019
by A verified traveler
Posted 6 Sep 2019
They have bugs and rooms not clean! Service sucks!
Comment from Hotel Management
28 Jan 2020 by sam, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
