Ratings based on 253 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Good spot
Comment from Hotel Management
25 Nov 2024 by Hailey B, Hotel Management
Thank you for sharing your review about your recent stay with us! It’s always a pleasure to hear that our efforts made your visit enjoyable. Your kind words encourage our team to continue delivering the best possible experience. We hope to have the opportunity to welcome you back to Element by Westin Bend soon.
by A verified traveler
Posted 14 Nov 2024
Good property.
Comment from Hotel Management
21 Nov 2024 by Hailey B, Hotel Management
Thank you for rating your stay with us! While we’re glad to see you had an overall positive experience, we’d love to know what we could do to make your next visit a perfect 5/5. Your feedback is invaluable in helping us improve. We hope to have the pleasure of welcoming you back soon for an even better stay!
by A verified traveler
Posted 11 Nov 2024
The rooms are very unique and homey feeling! Great shampoo options, bathrooms are awesome and beds are comfy!
Comment from Hotel Management
12 Nov 2024 by Hailey B, Hotel Management
Thank you so much for your kind words! We're thrilled to hear you enjoyed the unique, homey feel of the rooms, as well as our shampoo options and comfy beds. We strive to create a relaxing and welcoming atmosphere for all our guests, so it's wonderful to know we hit the mark. We hope to welcome you back again soon!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Hailey B, Hotel Management
Thank you so much for the 5-star rating! We’re thrilled you had a great experience with us and appreciate you taking the time to share it. We look forward to welcoming you back soon!
by A verified traveler
Posted 6 Nov 2024
A great hotel just a short walk from downtown. The room was clean and comfortable, the staff were very welcoming and helpful and the free EV was much appreciated.
I will stay here again on future trips.
Comment from Hotel Management
6 Nov 2024 by -Sam, Hotel Management
Aww thank you! We are so thrilled that you loved our Hotel and were able to enjoy some of the amenities we offer. We look forward to seeing you again!
by A verified traveler
Posted 4 Nov 2024
Overall this is a decent place to stay. Decent amenities, clean and decent location.
A big problem i had is that they charge you to park there. And you don't know this until you arrive. It's not a crazy amount, but seems like a bit of gouging to be honest.
The second problem is that you can hear everything in your room. From the people above you, which is somewhat expected, to people sneezing next door.
Comment from Hotel Management
4 Nov 2024 by Hailey B, Hotel Management
Thank you for taking the time to share your feedback. We're glad to hear you found our place clean and conveniently located. We sincerely apologize for any inconveniences you experienced during your stay. We strive to provide a comfortable environment for all our guests, and your comments are invaluable as we work to improve. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by -Sam, Hotel Management
Wonderful! So glad we were able to make everything 5 out of 5!
by A verified traveler from Salem
Posted 27 Oct 2024
Great, place. I will stay again
Comment from Hotel Management
27 Oct 2024 by Hailey B, Hotel Management
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and look forward to welcoming you back on your next visit. Until then, safe travels, and see you soon!
by A verified traveler
Posted 6 Oct 2024
Felt new and solid. Rooms felt spacious and well appointed.
Doors were poorly fitted so very noisy hallways. Highway noise was mostly covered by running a constant fan for the white noise.
Comment from Hotel Management
7 Oct 2024 by Hailey B, Hotel Management
Thank you for your feedback! We're glad to hear you enjoyed the spaciousness and quality of our rooms. We apologize for any inconveniences you experienced during your stay. Your comments are valuable to us, and we'll be sure to address them to enhance our guests' experience. We hope to welcome you back soon!
by A verified traveler
Posted 6 Oct 2024
Check in process was a hassle. Some people were in the lobby waiting for a really long time for their room to be ready even though it was well past the 3:00 check in time. Breakfast was a long wait. Pool, spa, and gym were nice. Rooms were nice and quiet.
Comment from Hotel Management
7 Oct 2024 by Hailey B, Hotel Management
Thank you for sharing your experience with us. We’re delighted to hear you enjoyed the pool, spa, gym, and found your room to be nice and quiet. We sincerely apologize for any delays you encountered during your stay. Your feedback is important, and we’ll use it to improve our processes. We hope to have the opportunity to welcome you back in the future!
