Ratings based on 66 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Hotel was clean, staff were lovely and helpfull.

Posted 8 Jul 2019 on Hotels
5 out of 5
by A verified traveler

Great Boutique Hotel

Posted 22 Jun 2018 on Hotels
Awesome stay, great hotel and the owners were incredible.
4 out of 5
by Belanger

This traveler left a rating score only Posted 18 Jul 2014 on Hotels
1 out of 5
by A verified traveler

Horror place!!!!!

Posted 28 Jun 2014
Pros: This place should be closed!!!! Unsanitary and criminals!
Cons: close it!!!!
Our family booked and fully paid one night stay 4 months in advance. On our arrival we were unpleasantly surprised with rude and half drunk owner who was swearing at us that we need to give them more money, blaming Expedia for wrong advertisement. We were kept on reception for more than an hour. We were forced to pay them money since we had no other option with two small and very tiered kids. Room we got was nothing like pictures advertised on Expedia. Bathroom smelled on urine, with broken tiles and non functioning shower. I am sure not to book any more hotels thru Expedia from now on.
4 out of 5
by ST from Finland

Cosy and friendly

Posted 6 Nov 2013 on Hotels
We were very satisfied with the room. Clean, simple and cosy. Liked the stone walls and wooden ceiling. Also a nice view towards the mountains from the window. Nothing fancy but enough for us. The only minus there was no hooks or anything for towels in the bathroom. Friendly staff and quite small and basic breakfast. Still enough for our needs. Bonus for the real and active fireplace in the reception/breakfast area. Recommend the hotel for budget travellers.
5 out of 5
by A verified traveler from Germany

A very good but cheap hotel.

Posted 10 Sep 2013 on Hotels
It's a clean but cheap hotel and the breakfast is awesome. The view from the window is also awesome.
5 out of 5
by Jenny from Birmingham

Happy stay

Posted 4 Sep 2013 on Hotels
Stayed for a week for a conference hold in Riva. I would highly recommend this hotel to the people who don't mind 30 minutes walking distance to the town center. The room is spacious and clean. The breakfast is good too.
3 out of 5
Recommended
for Couples
by A verified traveler from London

Quiet & comfortable

Posted 11 Jul 2011
Took a while for us to find the hotel- it's fairly tucked away. Only 10mins walk from the lake, but nearer half an hour from the centre of Riva itself- actually in an area called Barone. So bit of a trek from the ferry with our bags getting there, but the owner handily drove us to the bus station on check out, which was appreciated. Having reserved a '25m2 studio room' through expedia, on arrival we were given a regular double- when I questioned this, was told the person in that room was 'sick' so was unable to leave. Hmmm. Also told the rates were all the same, so no discount for having a smaller room than booked. After the dubious start though, the room was newly refurbished, comfortable & clean with a nice bathroom. The quiet location was appreciated for a good night's sleep. Breakfast was good. Overall, good value for money if you don't mind being a bit of a way out of town.
5 out of 5
by A verified traveler

Posted 30 Aug 2022
Sauber, nett, gutes Frühstück.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Aug 2020 on Hotels