Ratings based on 36 Verified Reviews

4.2 out of 5
62% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Jul 2024
Shuttle to and from Ferry. Great views from roof top.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2019 on Hotels
1 out of 5
by A verified traveler

Poor Bath

Posted 16 Aug 2015 on Hotels
The hotel is located on a volcano island and has a public bath. Right above the bath entrance it says in english "natural hot spring". However, when my wife and I tried the bath at opening time there was no water flowing in and the water was stagnant and covered with scum and hair. My wife was equally repulsed by the ladies bath. I have been to possibly 100 public baths in Japan over the years and this was the worst I have ever seen. When I asked the management they said they ship in the water by truck. Then they likely use pumps and filters to recycle the water. We looked at the bath water later and the condition was much better, but we didn't go in. The fact is this hotel does not have a true onsen. Being on Rishiri volcano island we were surprised and saddened. And as everyone in Japan knows, as highlighted in a recent TV report here, there is a problem with hotels and public baths misrepresenting the type of bath they have. Obviously this hotel is not honest about the bath to the guests. I was shocked that a place with such a wonderful ocean and mountain view location on a volcano island and the best seafood buffet dinner we have ever had would do this. We got a good rate on Hotels.com, so the bath wasn't a major problem, but if we had paid full price we would have been very upset. What a letdown.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2024 on Hotels
4 out of 5
by A verified traveler

Posted 11 Jun 2023
朝食のバイキングはすごく充実していました。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2022
4 out of 5
by A verified traveler

Posted 18 Jul 2022
バイキングの料理が美味しくなかった。
3 out of 5
by A verified traveler

Posted 2 Sep 2021 on Hotels
宿が少ないので価格は高めです。 作りは昔の健保組合の様な作り。ベッドは簡易です。 ビュッフェはオススメでした。
Comment from Hotel Management
3 Oct 2021 by アイランドインリシリ 白戸, Hotel Management
この度は、数ある宿泊施設の中から、 アイランドインリシリにご宿泊いただきまして、 誠にありがとうございます。 ご多忙の中、ご感想をお寄せいただきまして、 重ねて御礼申し上げます。 今後ともより良いホテルを目指し精進して参ります。 ご愛顧賜りますよう、よろしくお願い申し上げます。 またのご来館をスタッフ一同、心よりお待ち申し上げます。 時節柄、ご自愛くださいませ。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Aug 2021 on Hotels
5 out of 5
by A verified traveler

Posted 31 Jul 2021 on Hotels
朝食夕食ともにウニずくしのブッフェで北海道の味覚を堪能できた。部屋は新しくはないが清潔で、海か利尻富士か、どちら側も眺め良し。路線バスを使うにも便利な立地でした。