Ratings based on 181 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Staff are super helpful and friendly, the hotel
is spotlessly clean. I really want to leave a good review as they are trying so hard, but there are shortcomings that could easily be addressed. The rooms are pretty basic and a couple of glasses, a hairdryer, extra towels etc would make a huge difference. Restaurant staff need proper training - they try very hard but seem unsure as to what they should be doing. They didn’t offer us the correct breakfast menu or explain options. There wasn’t much choice on the menu but food was ok.
by A verified traveler
Posted 2 Nov 2024
I asked to cancel this hotel as it was an error. I wanted to book San Felipe in Baja California, not San Felipe in Cancun
by A verified traveler
Posted 13 Oct 2024
Un lindo hotel sencillo pero con una vista espe
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 9 Apr 2024 on Hotels
by A verified traveler
Posted 20 Mar 2024 on Hotels
by A verified traveler
Posted 25 Feb 2024 on Hotels
by A verified traveler
Posted 24 Feb 2024
We liked the quaintness of the hotel. It was clean and presented well. We didn’t like the food that we had ordered. This is why we give the 4 star review.
by A verified traveler
Posted 3 Feb 2024
Hotel was fine. The wifi was not good at all either in the room or the lobby. Basically non existent
by A verified traveler
Posted 4 Jan 2024 on Hotels