Ratings based on 30 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Feb 2023
It was what we were looking for.
Comment from Hotel Management
4 Dec 2023 by Administración de Town Center Paradise, Hotel Management
Thank you for staying with us and we wish the best of luck in all future travels.
by A verified traveler
Dated and not what I'd call clean
Posted 6 Feb 2023 on HotelsWe arrived at the property and were disappointed in the room in that it was very dated. It didn't appear to have gotten a good cleaning after the last stay of guests, or any stay for that matter. We checked the bedsheets and found hair strands, and stains on the sheets from previous guests. It was obvious to us that the cleaning people had not changed the bedsheets for us. We immediately called the host and she changed the sheets, but wasn't happy to do so. The door also had to slammed shut because it didn't close freely. I wouldn't stay here again.
by A verified traveler from Boca Raton
Posted 31 Dec 2022 on Orbitz
Comment from Hotel Management
4 Dec 2023 by Administración de Town Center Paradise, Hotel Management
Thank you so much for thinking so high of your stay with us. Best of luck!
by A verified traveler
Posted 6 Jul 2022
Excellent and convenient
Comment from Hotel Management
4 Dec 2023 by Administración de Town Center Paradise, Hotel Management
Thank you so much for such great review. Best of luck in all your future travel.
by A verified traveler
Posted 18 Apr 2022
by A verified traveler
Posted 19 Jan 2022
Room on first floor with balcony facing parking lot and neighbors AC. Was filthy dirty. Toilet and sink had not been cleaned. I doubt linnens were clean and am sure NO COVID precautions taken. Its like a jail cell with a TV.
Comment from Hotel Management
20 Jan 2022 by Administración , Hotel Management
Thanks for your response.
But we always give the room clean.
We are aware all about Covid
And we always make a complete cleaning.
If you had any inconvinience you always have the possibility to call and we would make all the help that are in our possibilities....
by A verified traveler
Very good condo-hotel at reasonable price
Posted 28 Sep 2021 on HotelsVery good condo-hotel with direct access to the beach and the largest pool in central america and the caribbean. Good free parking facilities. Cleanlines should improve. It does have a small kitchen. One of the two burner stove didnt work. Noisy, karaoke at the ground open terrace till 11:30
Comment from Hotel Management
2 Oct 2021 by Administration of Town Center Paradise Apartments , Hotel Management
Jesus, thank you for your stay and a fair evaluation of our place. We have already addressed your comments to our staff, and we'll work on improving our guest's experience. We're sorry about some negative sides that you mentioned. We'll be hoping to see you again!
by A verified traveler
Posted 28 Dec 2020
Nice apartment near beach. Unfortunately closed due to lock down.
by A verified traveler from Panama
Posted 14 Nov 2019 on Orbitz
Clean, beautiful, nice.
But no Wi-fi. Only worked the first night.
Comment from Hotel Management
11 Dec 2019 by Michael, Hotel Management
Dear Eduardo, thank you so much for your review. We'll be sure to investigate the situation about the Wi-Fi on your night of stay, although a lot of times, unfortunately, that depends not on us, but the local provider. We're sorry about any inconvenience that could have caused and we'll be pleased to see you again.
by A verified traveler
Posted 9 Aug 2019
They need to have more cleaning in the room. To have greater comolity. improve air service, when the afternoon comes the room gets very hot. And the service of the mini bar is very bad, there is not much water and neither sugar nor coffee for the days I stayed.
Comment from Hotel Management
13 Aug 2019 by Town Center Paradise, Hotel Management
Dear guest,
We're sorry you've had such an unpleasant experience. Can you please inform us what room you've stayed in (number)? Since your review is anonymous, we need to know that in order to check up on the air conditioning service. Regarding the mini-bar, water, etc., we try to be very clear that we're not a hotel from the beginning, therefore we are not committed to giving that kind of service. The hotel will prohibit you to bring your own food and drinks and cook inside the room. On the contrary, we encourage our guests to do so.
