Ratings based on 980 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
Great
Comment from Hotel Management
6 Jan 2025 by Equipe Windsor Palace, Hotel Management
Dear Mrs. Vandana,Thank you for review us on this website!Sincerely,
by A verified traveler from STONE MOUNTAIN
Posted 2 Jan 2025
The rooftop pool and bar was nice. The hotel is not directly facing Copacabana Beach.
Comment from Hotel Management
2 Jan 2025 by Equipe Windsor Palace, Hotel Management
Dear Mr. Christopher,Thank you for review us on this website!Sincerely,
by A verified traveler
Posted 31 Dec 2024
Such a great hotel. Staff were helpful and friendly. Breakfast was great and a good start to the day. Location was fantastic. The beach one street away and our balcony had views of the beach. Absolutely loved it.
Comment from Hotel Management
2 Jan 2025 by Equipe Windsor Palace, Hotel Management
Hello Mr. Edward!Thank you so much for taking the time to share your experience at Windsor Palace Hotel! We are so happy to hear that you enjoyed your stay. It is always gratifying to receive positive feedback like your.Your description of our staff, breakfast and location fills us with pride. We work hard every day to offer the best to our guests and knowing that we have managed to provide pleasant moments is our greatest reward.We hope to welcome you back soon!Sincerely,
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Equipe Windsor Palace, Hotel Management
Prezado Sr. Rodney,Muito obrigado por nos avaliar neste site!Cordialmente,
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Equipe Windsor Palace, Hotel Management
Prezado Sr. Matei,Obrigado por nos avaliar neste site!Atenciosamente,
by A verified traveler
Posted 3 Dec 2024
.
Comment from Hotel Management
3 Dec 2024 by Equipe Windsor Palace, Hotel Management
Prezado Hóspede,Muito obrigado pela sua avaliação!Atenciosamente,
by A verified traveler
Posted 30 Nov 2024
Nice area. Its a small hotel. Rooms are small. Manageable for someone who is not particular. Staff is very nice and helpful.
Comment from Hotel Management
4 Dec 2024 by Equipe Windsor Palace, Hotel Management
Dear Mrs.Chiedza,Thank you for your review! We are happy to hear that you enjoyed our location and our sataff. Our Standard rooms are designed to offer maximum confort in an optimized space, but we do have categories with more spacious rooms. If you have any questions about room sizes, we are available to provide more information.Sincerely,
by A verified traveler
Posted 29 Nov 2024
My 6night stay was absolutely fantastic at Windsor Palace Copacabana. The staff were very helpful, courteous and attentive. Breakfast was included and the selection was excellent.
There are so many restaurants within walking distance and I always felt safe during the day even though I was traveling alone.
Copacabana Beach is one block away and it is magnificent! Just ask for a beach towel at the concierge.
Highly recommend this hotel and look forward to staying again!
Comment from Hotel Management
8 Dec 2024 by Equipe Windsor Palace, Hotel Management
Dear Mrs. Tonya,Thank you so much for your positive review! We are delighted to hear that you had such a wonderful experience at the Windsor Palace Copacabana. It is great to hear that you enjoyed the hotel's prime location, just steps from Copacabana beach. Our team strives to provide personalized service. We look forward to welcoming you back soon!Sincerely,
by A verified traveler
Posted 25 Nov 2024
Excelent, excelent location!! Very, very clean!! Very, very helpful staff!! Best hotel! Best people! Amazing location!!!
Comment from Hotel Management
25 Nov 2024 by Equipe Windsor Palace, Hotel Management
Dear Mrs. Andreea, Thank you for taking a time to review us!I'm sure that the team will be very happy to hear from you! We hope to see you very soon!Sincerely,
by A verified traveler
Posted 18 Nov 2024
Excelent service!
Comment from Hotel Management
20 Nov 2024 by Equipe Windsor Palace, Hotel Management
Dear Mr. Matei,Thank you for your review!Sincerely,