Ratings based on 923 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from kinnelon
Posted 23 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Everything is great at this hotel except for the breakfast. My partner is Brazilian and he said that the breakfast buffet wasn’t Brazilian enough. In my opinion, the quality of the buffet items was poor. The doughnuts were chewy for example. The eggs are a little runny. The coffee is not strong enough. Why did they decide they needed to be continental? Why didn’t they keep it traditional?
by A verified traveler
Posted 20 Nov 2024
Great place and location.
by A verified traveler from Gardiner
Posted 15 Nov 2024
Sheet were not clean, the building is old but safe. Staff is lovely and helpful
by A verified traveler
Posted 12 Nov 2024
Its nice very close to beach and nice roof top
by A verified traveler
Posted 12 Nov 2024
I was rob 1/2 block from the hotel .be very careful of anyone at night near or around Copa. There is zero police protection at night in this area near the hotel
by A verified traveler
Posted 6 Nov 2024
Staff were great, had good english. Was a very busy hotel, obviously popular. Breakfast was great, huge selection. But its a very noisy hotel. Hallways are tiles so very lound. Plumbing needs work, your neighbours tap vibrates in your room walls which was soooo loud. So we were awake very early most mornings. But if your an early riser this wont worry you too much. Pool up on roof is great but small for the suze of the hotel. But what was really disappointed was only 5 POOL LOUNGE BEDS ??? Lots of tables and chairs to sit, and a lovely shaded upper deck lounge area, but if wanting to lay in the sun, good luck. Ofcourse you go to Cocabanna for the beach, but a pool break day was important to us. Us Ausdies are blessed with great beaches, so we love our Pool Resorts. Overall we loved the location, the reception & door staff... and for the price, happy with our choice.
by A verified traveler
Posted 6 Nov 2024
Great area to eat and drink
by A verified traveler
Posted 5 Nov 2024
There is no designated smoking area which is horrible for non smokers. I felt like I was suffocating when I tried to relax by the pool. Staff is welcoming. I’m a little disappointed that the shampoo and conditioner was empty in the shower upon my arrival.
by A verified traveler
Posted 4 Nov 2024
The staff were excellent - welcoming and helpful from the moment we arrived, Amazing included breakfast. Pool could have opened earlier or breakfast finish later as it was a rush to both have a morning swim and breakfast. Very convenient location close to Metro
