Ratings based on 543 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Miami
Posted 15 Oct 2024
Location
Comment from Hotel Management
18 Oct 2024 by Melissa Reis (Supervisora de Hospedagem), Hotel Management
Olá Sr. Francisco,Agradecemos por escolher o Hotel Ritz Leblon como sua hospedagem no Rio de Janeiro.Foi um prazer recebê-lo em nosso hotel e nos sentimos honrados por ter dedicado uma parte do seu tempo em nos avaliar.Esperamos revê-lo em uma próxima oportunidade.Cordialmente,
by A verified traveler
Posted 24 Aug 2024
Great neighbourhood. Easy walk to beach and nice restaurants.
Comment from Hotel Management
25 Aug 2024 by Melissa Reis (Hospitality Supervisor), Hotel Management
Hello Mr(s) Liam,Thank you very much for choosing the Ritz Leblon for your stay in Rio de Janeiro.Your comments are very important to us and we are very happy to know that your stay was greatWe hope to receive your visit again soon.Cordially,
by A verified traveler
Posted 12 Aug 2024
Great location. Great value
Comment from Hotel Management
15 Aug 2024 by Melissa Reis ( Hospitality Supervisor), Hotel Management
Hello Mr Marco,Thank you very much for choosing the Ritz Leblon for your stay in Rio de Janeiro.Your comments are very important to us and we are very happy to know that your stay was great.We hope to receive your visit again soon.Cordially,
by A verified traveler
Posted 2 Aug 2024
The hotel is centrally located in Leblon. However, don't get fooled with the name. The beds are horrible. The mattresses are hard as stone slabs. The daily breakfast was not good at all. I wouldn't stay there next time because I didn't get one night rest.
Comment from Hotel Management
10 Aug 2024 by Melissa Reis (Hospitality Supervisor), Hotel Management
Hello Mr. Vehik,Thank you very much for choosing the Ritz Leblon Hotel.Your comments are very important. I am very sorry that your experience with us fell short of your expectations. We always work to ensure the best for our guests.We hope to receive your visit again soon in our hotel.Cordially,
by A verified traveler
Posted 25 Jun 2024
Comment from Hotel Management
16 Jul 2024 by Melissa Reis (Supervisora de Hospedagem), Hotel Management
Olá Sr. Rogério,Gostaríamos de agradecer por ter escolhido o Hotel Ritz Leblon como sua hospedagem no Rio de Janeiro.Ficamos imensamente gratos por ter nos avaliado e esperamos revê-lo em breve.Cordialmente,
by A verified traveler from Washington
Posted 17 Jun 2024
Comment from Hotel Management
11 Jul 2024 by Melissa Reis (Supervisora de Hospedagem), Hotel Management
Olá Sr. Silvério,Antes de mais nada gostaríamos de agradecer por ter escolhido o Hotel Ritz Leblon como sua hospedagem no Rio de Janeiro.Segue os nossos agradecimentos por ter nos avaliado e será sempre um prazer recebê-lo em nosso hotel.Cordialmente,
by A verified traveler
Posted 13 Jun 2024
All is perfect just ac are noisy
Comment from Hotel Management
13 Jun 2024 by Melissa Reis (Hospitality Supervisor), Hotel Management
Hello Mr. Habib.Thank you very much for choosing the Ritz Leblon for your stay in Rio de Janeiro. Your comments are very important so that we can improve our services and be a differentiator for our guests. We always work to ensure the best for our guests and customers.I am waiting for you and I hope to receive your visit again soon in our Hotel. Cordially,
by A verified traveler from São Paulo
Posted 10 Jun 2024
Funcionários extremamente educados e solícitos.
O quarto escolhido tinha janelas anti ruído que deixavam o quarto sem qualquer ruído. Cafe da manhã delicioso, num ambiente muito agradável. Recomendo e voltarei.
Comment from Hotel Management
11 Jun 2024 by Melissa Reis (Supervisora de Hospedagem), Hotel Management
Olá Sr. Octaviano,Gostaríamos antes de mais nada, agradecer por ter escolhido o Hotel Ritz Leblon como sua hospedagem no Rio de Janeiro.Foi e será sempre um imenso prazer recebê-lo em nosso hotel. Agradecemos por ter dedicado uns minutos do seu dia para nos avaliar.Até breve.Cordialmente,
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
4 Jun 2024 by Melissa Reis (Supervisora de Hospedagem), Hotel Management
Prezada Sra. Luciana,Gostaríamos de agradecer por ter escolhido o Hotel Ritz Leblon como sua hospedagem no Rio de Janeiro.Sua avaliação é de extrema importância para nós.Esperamos revê-la em breve e será um imenso prazer recebê-la novamente.Cordialmente,
by A verified traveler
Posted 13 May 2024
Great location and good staff
Comment from Hotel Management
14 May 2024 by Melissa Reis (Hospitality Supervisor), Hotel Management
Hello Mrs. Luciana,Thank you very much for choosing the Ritz Leblon for your stay in Rio de Janeiro. Your comments are very important to us and we are very happy to know that your stay was great.We hope to receive your visit again soon. Best Regards,