Ratings based on 985 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Astoria
Posted 7 Dec 2024
The hotel offers good WiFi and bathrooms. The AC was also great, which I really liked. My only complaint was the rude behavior of the “manager.” I thought he was the main security guard because of his attitude. Usually, managers want to ensure a pleasant stay for their guests, but this wasn’t the case. Additionally, the elevators were out of order for half of the time. Despite these issues, I would still recommend the hotel. Just skip the manager with the gray suit.
Comment from Hotel Management
8 Dec 2024 by TAMIRES, Hotel Management
Hello,We are happy to have provided a good experience at our hotel. We will be here ready for new accommodation. We are taking your comments into account to always improve. We hope that, in a new opportunity, we can provide an excellent experience at our hotel. Check back often!
by A verified traveler
Posted 6 Nov 2024
Absolutely perfect location! Staff were so friendly and helpful and went above and beyond!!!! Loved it!!
Comment from Hotel Management
21 Nov 2024 by Victor Hugo, Hotel Management
Olá,Ficamos felizes por termos proporcionado uma boa experiência em nosso hotel. Estaremos aqui prontos para uma nova hospedagem. Volte sempre!
by A verified traveler
Posted 10 Sep 2024 on Hotels
Comment from Hotel Management
10 Sep 2024 by Tamires, Hotel Management
Olá, Sentimos muito que sua experiência não tenha sido a melhor possível, mas estamos levando em conta seus comentários para sempre aprimorar. Esperamos que, em uma nova oportunidade, possamos proporcionar uma excelente experiência em nosso hotel.
by A verified traveler
Posted 28 Aug 2024
I’ve been coming here for years.
Comment from Hotel Management
31 Aug 2024 by Victor Hugo, Hotel Management
Olá,Ficamos felizes por termos proporcionado uma boa experiência em nosso hotel. Estaremos aqui prontos para uma nova hospedagem. Volte sempre!
by A verified traveler from Marinette
Posted 29 Jul 2024
Comment from Hotel Management
26 Aug 2024 by Victor Hugo, Hotel Management
Olá,Ficamos felizes por termos proporcionado uma boa experiência em nosso hotel. Estaremos aqui prontos para uma nova hospedagem. Volte sempre!
by A verified traveler
Posted 5 Jul 2024
Excellent service. Nice, spacious room. Great breakfast. Decent location. Fair price.
Comment from Hotel Management
12 Jul 2024 by Victor Hugo, Hotel Management
Olá,Ficamos felizes por termos proporcionado uma boa experiência em nosso hotel. Estaremos aqui prontos para uma nova hospedagem. Volte sempre!
by A verified traveler
Posted 2 Jul 2024
Look as oled ther ants small ones in the room
Comment from Hotel Management
12 Jul 2024 by Victor Hugo, Hotel Management
Hello, We are sorry that your experience was not the best possible, but we are taking your comments into account to always improve. We hope that, in a new opportunity, we can provide an excellent experience at our hotel.
by A verified traveler
Posted 29 Jun 2024
Comment from Hotel Management
12 Jul 2024 by Victor Hugo, Hotel Management
Olá,Ficamos felizes por termos proporcionado uma boa experiência em nosso hotel. Estaremos aqui prontos para uma nova hospedagem. Volte sempre!
by A verified traveler
Posted 27 Jun 2024
There’s only one of elevator working for 15 floors not cleaning off messy look like they’re going out of business
Comment from Hotel Management
29 Jun 2024 by Victor Hugo, Hotel Management
Hello,We are happy to have provided a good experience at our hotel. We will be here ready for new accommodation. We are taking your comments into account to always improve. We hope that, in a new opportunity, we can provide an excellent experience at our hotel. Check back often!
by A verified traveler
Excellent Hotel
Posted 26 Jun 2024 on HotelsIdeal location for my first trip to Rio and Brazil. Great views of Christo from the pool deck.
Comment from Hotel Management
29 Jun 2024 by Victor Hugo, Hotel Management
Olá,Ficamos felizes por termos proporcionado uma boa experiência em nosso hotel. Estaremos aqui prontos para uma nova hospedagem. Volte sempre!
