Ratings based on 216 Verified Reviews
3.3 Room cleanliness
2.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2019 on Hotels
Comment from Hotel Management
21 Nov 2019 by Josiane , Hotel Management
Prezado hóspede,
Antes de tudo gostaria de me desculpar pela má impressão causada nesta sua estada conosco.
Gostariamos de saber o que realmente aconteceu para corrigirmos as falhas.
Eu e minha equipe estamos sempre à sua disposição, e esperamos poder ter a oportunidade
de recebe-lo novamente para que possa refazer a verdadeira impressão positiva de nosso hotel.
Atenciosamente,
by Peter
Posted 14 Mar 2016 on Hotels
by A verified traveler
nice stay
Posted 3 Dec 2015 on HotelsFront desk staff was very helpful with cars and information. Was very nice to be able to communicate in english with front desk staff.
by A verified traveler
good
Posted 23 Oct 2015 on HotelsEnjoyed our stay
Recommended
for Business Travelersby A verified traveler from Bristol
Not quite a hotel
Posted 24 Sep 2015
Pros: proximity to the beach
Cons: available and helpful staff by the pool/bar
Perfect location next to the beach. Very helpful staff on the reception and made sure everything was ok. Unhelpful staff by the restaurant and pool and it was difficult to get a drink when required ... but it seems like the restaurant, pool and bar aren't anything to do with the actual hotel ... not very clear or obvious what was going on.
by CLAUDIA from Rio
fine stay thanks to Mr Dawson the recepcionist
Posted 21 Sep 2015 on Hotelseverything is average at the place...
Except for the recepcionist Mr Dawson!
An extraordinary person, absolutely polite and pro activ ! Should manage the whole place!
by Claudia from Rio
nice stay
Posted 17 Sep 2015 on Hotelsfine. Specially Mr Dawson one of the recepcionisys was extremely kind and helpful
by A verified traveler
Great time!
Posted 12 Sep 2015 on HotelsIt was very good
by juan from Beverly Hills
Aparthotel, no hotel...totally chaotic and no help
Posted 25 May 2015 on HotelsVery nice condo, not a real hotel but more an apart hotel.first night was terrible,no sheets,no pillows no help, second day they upgraded us to a bigger apartment which was nice and had ocean views. Very best location on avenida sernambetiba. The problem is there is no assured parking , and the rental company has no representative whatsoever in this residential complex.the doormen had to do all the checkin and dont even get paid for it. A total chaos. Internet was not working on the firstday,then perfectly.pool closes at 7 pm ....
Recommended
for Everyoneby A verified traveler from Bosie Idaho USA
Hotel Review
Posted 11 Oct 2014
Pros: The hotel is a residence hotel. The restaurant on site is excellent and not expensive. There is a gym and a wonderful swimming pool, as well as ample
Cons: Everything was fine.
Location: Nearby is the beach.
The hotel is a residence hotel. The restaurant on site is excellent and not expensive. There is a gym and a wonderful swimming pool, as well as ample secured parking. The staff is very helpful, however they do require a little patience to work through daily problems. Each room has a full kitchen, clothes washer, nice bedroom, and full bathroom. This represents are bargain for a fantastic stay in Rio.
