Ratings based on 220 Verified Reviews

4.0 out of 5
64% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Marshalltown

Posted 13 Sep 2024
An amazing property! The staff is extremely helpful and friendly! The check-in process was fast and uncomplicated. The room was very nice! The bed was comfortable, I slept like a baby. The rooms are clean with plenty of towels. The shower is hot. My one and only complaint is a small one. The electrical outlets only works when the room key is in the slot. I didn't realize this at first, so I left my phone to charge while I went to get breakfast, only to come back an hour later with a still almost dead phone. Not a huge deal, just keep that in mind. I did discover the bathroom outlets work regardless of the key. Other than that small little detail, everything else was perfect. The view from the rooftop pool is incredible! I highly recommend staying there. You are just minutes away from everything. The neighborhood is lively and walkable. I felt perfectly safe walking around even at night. Plenty of shops, bars, and restaurants nearby. I'll be sure to stay there again on my next visit to Copacabana.
Comment from Hotel Management
13 Sep 2024 by Hotel Nacional Inn Rio Copacabana, Hotel Management
We are grateful and flattered by all the kind words and consideration. We hope you come back soon to enjoy even more of what our service and Copacabana have to offer. Have a nice return and have a great trip!
5 out of 5
by A verified traveler

Posted 1 Aug 2024
Comment from Hotel Management
16 Aug 2024 by Raquel Rangel , Hotel Management
Obrigada por sua avaliação e por escolher o Nacional Inn Copacabana. Desejamos que possa voltar em breve.
5 out of 5
by A verified traveler

Posted 16 Jul 2024
The staff were fabulous! Room was clean and bed so comfy. Breakfast was superb. Service exemplary and personal. Everything was a stone throw away. Great location and the beach was fabulous ! The Brazilians are beautiful people !
Comment from Hotel Management
16 Jul 2024 by Raquel Rangel, Hotel Management
We are very grateful for your review and hope you will return soon. You will be very welcome.
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Great, safe area.
Comment from Hotel Management
7 Jun 2024 by Hotel Nacional Inn Rio Copacabana, Hotel Management
Hello Victor!Thank you for your visit and nice rewiew. We hope receive you annother time, sooner.Best regards
5 out of 5
by A verified traveler

Posted 3 Apr 2024
Friendly, professional.
Comment from Hotel Management
4 Apr 2024 by Raquel Rangel, Hotel Management
Thank you very much for your feedback.
4 out of 5
by A verified traveler

Posted 10 Mar 2024 on Hotels
Front office Francisco was very good, he was the only person could communicate in English. We were able to rely on his knowledge and understanding ability. Hotel located in a great location, walkable distance to beach and local food/drinks/beach side restaurants are very nice. Little noise in the night from the neighborhood. Would recommend a microwave or coffee machine in the room will help.
Comment from Hotel Management
12 Mar 2024 by Raquel Rangel, Hotel Management
Dear, we are very pleased with your feedback. We inform you that unfortunately we do not have a microwave in the room but we do have a bar in the lobby available to everyone and coffee all afternoon at reception. We hope you can come back soon.
5 out of 5
by A verified traveler

Posted 21 Feb 2024
very nice hotel close to the beach
Comment from Hotel Management
12 Mar 2024 by Raquel Rangel, Hotel Management
Thank you for the feedback. We hope you can come back soon.
2 out of 5
by A verified traveler

Posted 13 Feb 2024
Comment from Hotel Management
13 Mar 2024 by Raquel Rangel, Hotel Management
Lamentamos que não tenha tido uma experiência tão agradável, agradecemos o seu feedback e desejamos que possa retornar em breve afim de ter uma estada melhor conosco.
5 out of 5
by A verified traveler

Posted 31 Jan 2024
El personal de recepción muy agradable y servicial, nos fueron de gran ayuda ya que al tercer día nos robaron, y siempre estuvieron atentos para ayudarnos, incluso ofreciendo que usemos sus telefonos personales para poder comunicarnos con nuestros familiares.
Comment from Hotel Management
13 Mar 2024 by Raquel Rangel, Hotel Management
Estamos inmensamente contentos con tu reseña y esperamos que puedas volver pronto.
4 out of 5
by A verified traveler from london

Posted 27 Jan 2024
Walkable to beach and lots of resto
Comment from Hotel Management
13 Mar 2024 by Raquel Rangel, Hotel Management
We appreciate your feedback and hope you can return soon.