Ratings based on 762 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
Terrible hotel
by A verified traveler
NO AC WORKING IN ROOM AT ALL
Posted 21 Mar 2024 on HotelsI want to get refund 100% my this one night stay. No air condion working. I cant sleep. Hotel say we dont have other room. Whole night i was sitting in loby. Pl refund this hotel asap
Comment from Hotel Management
21 Mar 2024 by Aline Rosa, Hotel Management
Dear Ishfaq, the occupied apartment was checked by our maintenance employee, and the air conditioning was working perfectly, as you remained dissatisfied, the employee placed a portable air conditioning in your apartment, and both air conditioners are working perfectly.Hotel BandeirantesManager
by A verified traveler
Terribly uncomfortable, dirty, run-down old hotel
Posted 14 May 2023 on HotelsThe entire hotel is a rundown old wreck. Looks like the furniture is from the 1960's and is heavily damaged, scratched.
Floors and lobby looked dirty and heavily used.
Two elevators aren't enough. People line up for ages especially during the early- and late hours.
Frequent electronic noise, buzzes coming from various places (not just the room equipment) occur especially during late hours.
Sometimes the door lock doesn't open and you have to travel between the reception and your room to get a new access card.
There's not enough staff and too little space in this hotel. Crowds barely had space to stand around the reception and the breakfast room would get flooded every morning.
Breakfast is above basic, but some foods run out fast (due to the crowds). It can also be hard to get a table.
It took 1 hour for the receptionist to check me in, although most people were just chatting to the receptionists or just standing there at the desk.
There was a weird old blocked wooden door in my room. Probably the neighbors had the same on their side. I could hear every itch and scratch, let alone loud talking from the other side.
Very noisy hotel.
Not enough soap. Sometimes they just don't replace the tiny hotel soap.
Poor internet connection. It just stops working for like 12 hours or longer. Speed is sluggish.
The only acceptable things about this hotel are: location - quite close to the Copacabana and some shops are nearby, receptionists are friendly and kind, cheap price!
by A verified traveler
Bien dans l’ensemble
Posted 26 Feb 2023 on HotelsLa chambre était spacieuse. Les chambres qui donnent sur la route sont beaucoup trop bruyante car très mal isolées mais heureusement nous avons pu changer. Le pdj est correct. La propreté laisse à désirer. Le personnel est adorable et attentionné. Les parties communes sont agréables.
by A verified traveler
Posted 4 Sep 2022 on Hotels
by A verified traveler
Posted 7 Jul 2021 on Hotels
by A verified traveler
Posted 3 Dec 2020 on Hotels
by A verified traveler
VERY NOISY, COULD NOT SLEEP
Posted 15 Nov 2020 on HotelsIT WAS VERY, NOISY AND WE COULD NOT SLEEP.
PEOPLE WE MAKING LOUD NOISES AFTER 1AM!
by A verified traveler
Posted 11 Nov 2020 on Hotels
Clean and fair price.
by A verified traveler
Holiday
Posted 21 Oct 2020 on HotelsVery friendly staff, excellent breakfast, very good location and internet works a bit slowly.
