Ratings based on 890 Verified Reviews
2.7 Room cleanliness
3.1 Service & staff
2.6 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
The lobby consist of old discarded furniture with undesirables, drug users, homeless people loitering inside. The room was my worst nightmare, horrible linen, filthy bathroom, broken 1970’s box television, wires hanging out from the wall, dirty floor and linen which I refused to sleep overnight on! The noise in the hallway was unbearable. The only way to get WiFi is go to the lobby which was consumed with the workers and some apparent friends who watched the soccer match, therefore no seating. The photos are extremely misleading. It’s lower than a hostel! Please don’t make my mistake in booking this property! I couldn’t and didn’t stay!
by A verified traveler
Posted 28 Sep 2024
Bathroom 🚽 and shower needs more attention?
by A verified traveler
Posted 22 Aug 2024
A 2 star hotel. It's an old office building that was converted into a hotel. Bad breakfast and internet doesnt work in the rooms.
by A verified traveler
Posted 8 May 2024 on Hotels
by A verified traveler
Posted 1 May 2024
No wifi connection provided in my room and bugs was found in the room.
by A verified traveler
Posted 8 Jan 2024 on Orbitz
No WiFi in the rooms. This is a 2-star hotel, claiming it's a 3-star so it can bill 3-star rates. I was there for 4 nights. I asked for a change of linens and new towels after 3 days and was ignored. The mattress was very lumpy. The aircon has an on/off switch on the wall but there is no remote. Temperature cannot be changed nor can you increase or decrease the fan. They have not put any money into this hotel in many years and you can see it because everything is old and dated.
by A verified traveler
Posted 3 Dec 2023
Great stay!
by A verified traveler
Posted 5 Oct 2023
No wifi upstairs. Also can improve the areas
by A verified traveler
Posted 14 Jul 2023
This is the most TERRIBLE place I have ever been to in the most dangerous section of Rio! It looked almost nothing like the pictures! Everything that could have a stain on it, DID have stains on it, this includes the bed sheets, the bed cover, the pillow cases, the walls, the floors, the toilet, the shower…EVERYTHING. There was a bug crawling under my sheets upon checking into the room! I took a video and showed the guys at the front desk, who didn’t speak ANY English by the way. I then switched rooms. My second room had even worse stains than my first room. Outside the window was cigarette buts, spit and ashes from someone smoking. I took pictures and showed this to the front desk as well. They never cleaned outside the window. They ONLY have Wi-Fi in the lobby and they kick you off the Wi-Fi every few minutes so there is NO REAL WI-FI ACCESS!?!? I booked for 7 days, but had two sleepless nights there due to the bug situation in my sheets in the first room. I decided to check out after two nights and request a refund for the 5 nights that I booked but wouldn’t be there. My request for refund was denied by management. They also charged me additional taxes upon checking into the room which is NOT mentioned in the ad on Expedia for this “hotel”! No other hotel or hostel has done this to me in Rio! Also the breakfast was the most horrible thing I have ever smelled or tasted! This place is NOT tourist friendly and the staff seem xenophobic! I will be leaving a YouTube review!
by A verified traveler
By online
Posted 27 Jan 2023 on HotelsThe reception is very kind but everything in the hotel horrible broken air conditioning tree days room not clean n210 horrible breakfast anly ham and cheese and bread old not fresh I had bad experience the first and last time
