Ratings based on 523 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
11 Dec 2024 by Ticiane Braga, Hotel Management
Obrigada pelo tempo em nos avaliar e por escolher o Hotel Emiliano!
by A verified traveler
Posted 17 Nov 2024
Attention to detail in every way! Very friendly staff and an amazing interior design.
Comment from Hotel Management
13 Dec 2024 by Emiliano Team, Hotel Management
Dear,We thank you for your comments and we will always be at your complete disposal.We hope to welcome you again soon.Yours sincerely,
by A verified traveler
Posted 14 Nov 2024
Beautiful property and great facilities. Staff were fantastic. Would definitely recommend. I had one evening where three separate staff opened my door without knocking
Comment from Hotel Management
13 Dec 2024 by Emiliano Team, Hotel Management
Dear,We are sorry that your experience was negative. Your feedback is valuable to us and we will use it to improve our services.Best regards,
by A verified traveler
Posted 9 Nov 2024
Attentive staff and very friendly. The room was spectacular. They worked with me on certain things that needed to get done and were happy to help. The butler service was top notch. Next time I go to Rio I’ll be staying here.
Comment from Hotel Management
13 Dec 2024 by Emiliano Team, Hotel Management
Dear,We thank you for your comments and we will always be at your complete disposal.We hope to welcome you again soon.Yours sincerely,
by A verified traveler
Posted 29 Oct 2024
Great property!
by A verified traveler from San Francisco
Posted 28 Oct 2024
We loved our stay at the Emiliano. The hotel was beautiful with a fabulous rooftop pool. The attention to detail was evident throughout our stay and the spa was a luxurious escape. We definitely would stay again and upgrade to an ocean front room!
Comment from Hotel Management
13 Dec 2024 by Emiliano Team, Hotel Management
Dear,We thank you for your comments and we will always be at your complete disposal.We hope to welcome you again soon.Yours sincerely,
by A verified traveler
Posted 16 Oct 2024
by A verified traveler
Posted 1 Oct 2024 on Hotels
by A verified traveler
Posted 30 Sep 2024 on Orbitz
From arrival at the Emiliano Rio, the staff was courteous, accommodating, and helpful. Special shout outs to Brandon, Leon, Fonseco, and Hugo. Brandon at the front desk concierge was helpful in securing a prime restaurant reservation, and transportation/tickets for visiting Christ the Redeemer. Leon welcomed us and gave a great tour of the hotel upon our arrival. Fonseco also welcomed us and was just an all-around joy. Hugo was incredible helpful at the beach and the hotel's beach service was stellar. Wonderful and restful trip. Much more than just a beautiful hotel, the staff takes the Emiliano to another level. Thank you!
by A verified traveler
Posted 19 Sep 2024