Ratings based on 123 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Sep 2024
Modern and clean
by A verified traveler from The Hill
Posted 7 Sep 2024
Loved the space and cleanliness!
by A verified traveler
Posted 31 Aug 2024
by A verified traveler
Posted 18 Aug 2024
We had a very good stay
by A verified traveler from Townsville
Posted 28 Jul 2024
Rooms good size bed comfortable and loved the balcony.
by A verified traveler
Posted 19 Jun 2024
by A verified traveler
Posted 4 Jun 2024
After 8.30pm.Nothing much for dinner at the area
Comment from Hotel Management
11 Jun 2024 by Vincent, Hotel Management
Dear Seng Loong,Thank you for taking the time to share your feedback with us. We appreciate your honest input.We apologize for any inconvenience you experienced with dining options after 8:30 PM in the area. Your feedback is valuable, and we will look into ways to improve this aspect for our guests. In the meantime, our front desk team is always available to provide recommendations for late-night dining options and can assist with delivery services to ensure you have a variety of choices.We hope to have the opportunity to welcome you back and provide an even better experience next time.Kind Regards,Vincent Jean-Pierre Front Office Manager
by A verified traveler from Bairnsdale
Posted 26 May 2024 on Wotif
Good for Melbourne Convention centre
Comment from Hotel Management
31 May 2024 by Vincent, Hotel Management
Dear Bob,Thank you for your review! We're glad to hear that our location was convenient for your visit to the Melbourne Convention Centre.We hope you had a great time and look forward to welcoming you back on your next trip to Melbourne.Thank you again for your feedback,Kind regards,Vincent Jean-Pierre Front Office Manager
by A verified traveler
Posted 19 May 2024 on Wotif
Nil
Comment from Hotel Management
31 May 2024 by Vincent, Hotel Management
Dear Cameron,Thank you for your review!We are thrilled to hear that you had such a positive experience with us.Your kind words and high rating mean a lot to our team. We look forward to welcoming you back soon for another exceptional stay.Thank you again for your feedback,Kind regards,Vincent Jean-Pierre Front Office Manager
by A verified traveler
Amazing service
Posted 9 May 2024 on HotelsTruly amazing service from the reception staff, especially the manager. It never felt like I was asking too much, he was a pleasure to deal with! The staff there were going over and beyond and trying their best to be the most convenient. Will go again and highly recommend
Comment from Hotel Management
29 May 2024 by Vincent, Hotel Management
Dear Marine,Thank you so much for your wonderful review! We are delighted to hear that you had an amazing experience with our reception staff, especially our manager. It's fantastic to know that our team made you feel well taken care of and went above and beyond to ensure your convenience.Your kind words and recommendation mean the world to us. We look forward to welcoming you back for another exceptional stay in the future!Kind regards,Vincent Jean-Pierre Front Office Manager
