Ratings based on 195 Verified Reviews

3.5 out of 5
88% of guests recommend
3.5 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 28 Nov 2024
Do not book this hotel as they have now charged me twice for a room booked and paid for to Expedia. When you get the confirmation you need to complete sign in details which, like other hotels, require you to enter credit card details for any incidental charges. This lot then proceded to charge me the cost of the room again and have now reported that error. During the initial discussions about the mistaken charge they said they never get any payment from Expedia and refused to refund me the money. Expedia even spoke to them and got the same response so Expedia processed a refund to me. Shocking admin that has spoiled any otherwise great break and I'll never stay here again or even visit the bar.
3 out of 5
by A verified traveler

Posted 4 Nov 2024
Simple and clean room. Could do with some modernising.
4 out of 5
by A verified traveler from Hanwell

Posted 3 Nov 2024
Quick overnight stay did the job with lovely breakfast
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Stayed for a couple of nights and staff were extremely helpful, friendly and polite. Nothing was too much trouble and were were made welcome throughout our stay. The food & accommodation was great. Location was brilliant with great atmosphere. Shall definitely return & will share this with friends and family.
4 out of 5
by A verified traveler

Posted 7 Oct 2024
As good as expected
4 out of 5
by A verified traveler

Posted 28 Aug 2024
Good parking, clean room, good food but the toilet seat was very loose. We all enjoyed playing darts and a game of pool, would definitely go again.
5 out of 5
by A verified traveler

Posted 27 Aug 2024
Very good place and quite!
2 out of 5
by A verified traveler

Very disappointing

Posted 19 Aug 2024 on Hotels
This is a pub, not a hotel. I do hate writing bad reviews, but Hotels.com keep pressing me for one. Totally clueless staff that could barely book me in to my room - and to have a meal in the bar was to be subjected to about twenty 18-year olds getting absolutely drunk and yelling their heads off as a DJ played on to no one listening.
2 out of 5
by A verified traveler

Posted 11 Aug 2024
Food was mediocre, orange juice at breakfast watered down, coffee tasted like cheep instant coffee, room was small and clostraphobic, very very expensive stay in a b&b and breakfast not included. Staff very unfriendly.
4 out of 5
by A verified traveler

Great location

Posted 11 Aug 2024 on Hotels
Fantastic location ,very comfortable bed ,rooms could use a bit of an upgrade but overall Fantastic service