Ratings based on 642 Verified Reviews

4.5 out of 5
87% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Love this place...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2024
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Súper ! Todo súper limpio y buen servicio
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Oct 2024
1 out of 5
by A verified traveler

Posted 24 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Serenity Rincon Administration. , Hotel Management
It's shameful to lie about the state of the room looking for a free stay or a discount. We check the rooms just before we give access and take pictures that we keep in file. We will go far and beyond to cater our guests, but we will not be scammed by anyone. Happy Trails!
4 out of 5
by A verified traveler

Posted 24 Sep 2024
The property was overall good. Pretty with plenty of seating around the proprty. There are details that need attention. Outside windows were dirty which obstract the view. There was a female hair in the shower that wasn't mine. Only 1 coffee cup per room. I had to go 3 flights of stairs to get extra mug, use the microwave, get the only blower and iron available for all guests.They should have these items available on the 3rd floor as well.This will not break the bank.
4 out of 5
by A verified traveler

Posted 19 Sep 2024
Good price, clean and close to everything.
5 out of 5
by A verified traveler

Posted 16 Sep 2024
The staff and the manager are very attentive and make it a pleasant and unique experience .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Sep 2024