Ratings based on 149 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2024
This hotel has seen better days. Upon entering the dark lobby, passing an empty “bar” with a blaring TV, we were checked into a 2nd floor room that was totally devoid of any charm whatsoever. Only furniture was a bed, 2 small nightstands, and a small desk and chair. Really no place to set suitcases. Burned out light over the bed and dimly lit in general. TV was about 19” across with a defective remote control (weak battery?). Bathroom lighting was also poor with no space to set toiletries. Tub/shower surrounded by curtains that did nothing to prevent water from hitting the floor. Toiletries provided consisted of 2 small foil packets with shampoo and 2 for bath gel, plus a minuscule bar of soap. Breakfast was offered for 7E starting at 7:30 but was not set up at that time, so we passed. There is a very nice bakery just next door though. Walking distance to the beach and many restaurants, and close to the bus stop to downtown Malaga.
by A verified traveler
Posted 21 Aug 2024
Dark and dingy. Fine if you’re spending your day at the beach and only using it to sleep.
by A verified traveler
Posted 22 Jul 2024 on Hotels
by A verified traveler
Very old hotel.
Posted 22 Jul 2024 on HotelsEverything in this hotel is very old. The bed was the most uncomfortable ever I could not sleep all night! The air conditioner is very old! The rooms need total renovation. I believe they choose who stays in which room depending on which company I booked thru. The front office staff are wonderful and very accomodating and helpful.
by A verified traveler
Posted 6 Jun 2024
First when we arrived (10pm) we didn't fiund anyone in the reception and it was too dark and scary, and then aftet 10 min of shouting calling anybody a man appeared with gloves in his hands (we thought that he was killing someone :0) then we have accomodated to our room to found a very poor room and AC not working even aftet we found the RC in the reception.
So the man decide to change the room, we found a little insect on the floor once we entered, but the AC was wirking there, although it was too noisy we accept the room, but unfortunately the surprises did not end. The shower was broken with too wrak water pressure, toilet flush was not working.. and we decide to leave once the sunrise.
By the way, there was a neighbour to our room knoking thw wall once we talk a little bit aloud as if he is with us on the bed.
It was really a terrifying experience.
Comment from Hotel Management
6 Jun 2024 by Alberto, Hotel Management
Good afternoon, you did not arrive at 22:00, it is false, you arrived at 00:19, it is registered in our computer system. This is important, since at 10:00 p.m. I was at the reception and at 12:00 a.m. someone else was there, so I am not going to allow or consent to you telling any lies about me or questioning my work.
by A verified traveler
Posted 25 May 2024
Very well located la Cala is a quiet area
Very clean and helpful staff
Comment from Hotel Management
9 Jun 2024 by Jaime., Hotel Management
Thanks.
by A verified traveler
Posted 11 May 2024 on Hotels
Comment from Hotel Management
9 Jun 2024 by Jaime., Hotel Management
Thanks.
by A verified traveler
Posted 8 May 2024
This place was probably good in the early 70's, needed a refurb by the 80's and needed rebuilding in the 90's. In 2024 it's way past it's sell/by date
by A verified traveler
Posted 4 May 2024
by A verified traveler
Posted 30 Aug 2023 on Orbitz