8/10 Good
Tiffany
Traveled with family
Jan 18, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we have stayed at this property for three years now. I feel like the pros outweigh the cons overall. The pros are it is close to the beach, it is clean. The staff is friendly and considering it’s all inclusive it’s relatively affordable. It is not a five star luxury resort by any means and we don’t always love the dinner options but breakfast and lunch are good. We’ve never had issues getting lounge chairs out front, the beach in front of the hotel is always clean and there is a security guard watching over the area. We have never once felt unsafe while staying here. The grounds are kept very clean, there’s always somebody doing maintenance and our housekeeping staff for the daily room tidy has done an excellent job. Now, onto the cons. The beds are not comfortable, but we have stayed in other places in Mexico and found that to be the same thing. They’re just very firm. Also, if you would like to have a quiet time earlier than 10-11pm, This is not the place for you. During the day there is music playing at the pool (which is spotless btw) and at night from 9-10 there’s karaoke or a band, it sometimes stretches past the 10pm mark. Also, at times there are “beach mariachi bands” that are hired by people staying in the hotel that play long past 11pm and it is quite loud. If you want a relaxing quiet oasis then this is not it. But overall we have been happy with our stays.
Tiffany
Stayed 6 nights in Jan 2025