Rila Mountains Hotels

"Hotel is ok, bathroom was very old, no shower cabin, installations from the 90s"

"Lovely hotel with nice amenities in a great forest setting, was beautiful with snowfall "

"Nice"

"Beautiful property, incredible food and wonderful staff. One of our best experiences anywhere in the world. Dinner is a must!"

"Location very close to ski facilities and mountain tracks. Very friendly staff. Nice outdoor relaxation area. The window view depends on the room. "

"There’s nothing Grand about it in the slightest. It isn't the cheapest hotel around yet you still have to pay 10bng to use the sauna each time. I have stayed in a lot of hotels in Bulgaria and this is the first I’ve heard of this. No kettle or hairdryer in the room, just a TV and drinking glasses. Extremely dated, the bed is not comfortable and you can feel the springs. The drains/water really smell disgusting and the shower curtain stank of cigarette smoke. The room was not at all soundproofed...

"Pleasant hotel with spa facilities in a quiet, green area. Staff was friendly, breakfast offered variety. The bed was a bit too soft, but overall the room was fine."

"We were staying in the off season, we had the spa to ourselves and the staff was extra nice and let us check out very late . "

"Very friendly manager"

"The rooms need an upgrade. Smell bad, the towels are so used or bad washing machine. The spa is excellent and makes all money paid. We get a ticket for parking on front of the hotel. The receptionist said the parking is not free but didn’t mention we gonna get a fine if we leave the car there. We left one day earlier, but no refund or credit for that. The receptionist said that is not possible because our reservation was pre-paid! Instead we paid the fine. The breakfast is served until...

"Location was spot on, staff very helpful generally an excellent stay "

"Location is perfect"

"Internet is the room was very slow. Not sufficient for work and video conference. Thankfully no conference was in progress and I was able to use the conference facility for a day. This had higher Internet speed of 25Gb.Thank you to the manager for accommodating. "

"Great hotel, and great location not even 10 min walk from the gondola and main attractions. Room was very spacious and tidy, the balcony was the crown jewel as it was looking the mountains and slopes. Very tidy and clean. Staff was very friendly and the amenities were great. Was just missing some cooking pans and cutlery to use the kitchen and the hobs"