Ratings based on 227 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Auburn
Posted 19 Oct 2024
Well below my expectation, the hotel room was austere & very spartan. Not spacious, and felt cramped. Very dated - reminiscent of the Yugoslavian bygone eras. No small ref - that’s OK, but no ice bucket nor ice dispensers. We had to very inconveniently ask for ice from restaurant.
The front desk clerk staff was so-so, especially morning desk staff. Not friendly, not receptive, but not too unpleasant. Again, like a Yugoslavian bygone era, the demeanor was rather cold & unwelcoming. Spartan engagement from the morning desk staff. (Some hospitality training would do).
The restaurant-breakfast staff was night & day to the desk staff… the restaurant staff was accomodating, friendly & courteous.
The housekeeping staff was above expectation, and as a guest, I felt they had pride in their work. Friendly & efficient too.
Parking amenities are quite austere. You ae essentially on your own. And if you’re new in town, to reduce stress… just park in parking garage or parking lot away from the hotel (Use Google Map for hints).
In relation to parking, since there is not entry way into the hotel… no opening reception to unload & load. Car, van or bus have to double park with hazard-lights on, which gave the guest an unsafe & rather dangerous setting, as other cars wheeze by.
There were some loud jackhammer noices reverberating through the area at 4:30 AM. But in fairness, it’s all over the downtown Rijeka area - as there was massive street construction & renovation going on.
Comment from Hotel Management
28 Oct 2024 by Miro, Hotel Management
Dear Mr. Arnold,thank you for taking time to write the review, we appreciate all feedback as we thrive to improve our guest's experience.Kind regards,Hotel Continental Team
by A verified traveler
Posted 15 Sep 2024
No parking close by.
Comment from Hotel Management
15 Sep 2024 by Miro, Hotel Management
Dear Guest,We appreciate your review and the high grade for your stay.Kind regards,Hotel Continental Team
by A verified traveler
Posted 5 Sep 2024
Great location
Comment from Hotel Management
5 Sep 2024 by Miro, Hotel Management
Dear Guest,We appreciate the highest possible review and we are glad that you were pleased with the stay.Best regards, Front desk
by A verified traveler
Posted 28 Aug 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by Miro, Hotel Management
Dear Guest, We appreciate the highest possible rating. We are glad that you were pleased with the hotel and whole stay with us.Best regards, Front desk
by A verified traveler
Posted 16 Aug 2024 on Hotels
Great reception, nice clean room and bathroom. Excellent breakfast.
Comment from Hotel Management
17 Aug 2024 by Miro, Hotel Management
Dear Guest, We appreciate the highest grade for the stay with us. Hope we will be able to accommodate you again with the same successBest regards,Front desk
by A verified traveler
Posted 7 Aug 2024
Very basic. It is clean. But do not expect much.
Comment from Hotel Management
8 Aug 2024 by Miro, Hotel Management
Dear Guest, we appreciate the feedback.Kind regards, Front desk
by A verified traveler
Posted 13 Jul 2024
Amazing staff, especially the receptionist at the night time and the waiter in the morning breakfast.
Comment from Hotel Management
30 Jul 2024 by Miro, Hotel Management
Dear Guest, We appreciate the high rated feedback about the stay with us. We are glad that you were pleased with the hotel, and most particularly with our staff at the front desk and in the restaurant.Hope we will be able to accommodate you again,Best regards,Front desk
by A verified traveler
Posted 27 Jun 2024
Staff was unfriendly, they never made up our room and we stayed 3 nights
There were hundreds of mosquitos. The smell was terrible.
Comment from Hotel Management
30 Jul 2024 by Miro, Hotel Management
Dear Ms., We are sorry to hear that your stay with did not meet your expectations.We addressed the issue with our housekeeping manager in order to find out why your room wasn't made during your stay.At the time of your stay, during month of June we did have problems with mosquito infestation as it' s been extremely rainy period. Meanwhile we had extermination company arriving a couple of times and the situation got a lot better, it's almost completely solved.Once again, we do apologize for the inconveniences.Kind regards,Front desk
by A verified traveler
Posted 1 Mar 2024
Easy for a business traveller. Simple but good.
Parking a bit of a problem. Better have a clear idea of where you are going to park before you get there. There is parkign but you have to know where to find it and how to pay it.
by A verified traveler
Posted 26 Nov 2023
