Ratings based on 380 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Libeznice
Posted 12 Oct 2024
Based on the photos from the lobby, reception etc. I was expecting a very fancy place. But once I entered in the room, it wasn't really that way. My friend had another room for the same price and there was a heated floor in the bathroom, in mine there was no heating at all. In my shower there was a mold, but not in any extreme level, so it was acceptable. There was a hair drier, but no place to plug it in (in the bathroom), so I dried my hair in the bedroom. There was a smart TV that you can connect with your devices and watch anything. There was a bar with water, but it was not plugged in. The cleaning lady was making a lot of noise since 8AM and anyway you could hear a lot of noise from the other rooms. The bed is super high, but it felt really nice. It felt a little bit cold in the room even when I turned the heating on full temperature, but the blanket was really good and kept me hot during the night. Overall it was a good place to stay for quite good price for the center. And the staff was really kind and helpful!
Comment from Hotel Management
5 Nov 2024 by Raina, Hotel Management
Dear Michaela,Thank you for your detailed feedback. We're glad to hear that you enjoyed our central location, the comfortable bed, and the helpfulness of our staff. We apologize for the differences in room amenities, as your friend received a complimentary upgrade based on availability, which is why there were some variations, such as the heated bathroom floor.Regarding the hair dryer, there is a plug available above the mirror in the bathroom, though we apologize if it wasn’t immediately apparent.We appreciate your comments on areas we can improve, and we’re glad you had an overall good stay with us. We hope to welcome you back for an even better experience in the future.Best regards, TRIBE Riga City Centre
by A verified traveler
Posted 14 Sep 2024
Cool place. Great staff, young and friendly.
Comment from Hotel Management
5 Nov 2024 by Raina, Hotel Management
We appreciate your review! Delighted to know you enjoyed your visit.Warm Regards, TRIBE
by A verified traveler
Posted 12 Jul 2024 on Hotels
I recently had a terrible experience at this hotel. Despite paying for two room reservations in advance, upon arrival, they had no rooms available. One of our guests was forced into an awful twin room instead of the double room we booked, and the other guest was moved to a different hotel. While moving one guest was the best they could do, the overall experience was unacceptable. I do not recommend this hotel.
Comment from Hotel Management
17 Jul 2024 by Raina, Hotel Management
Dear Guest, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience caused by the overbooking situation and the impact it had on your stay. We understand how frustrating this must have been, and we regret that we did not meet your expectations.We are addressing this issue to prevent it from happening again in the future. Your feedback is important to us, and we hope you might reconsider giving us another chance to provide you with the service you deserve.Best regards, Tribe Riga City Center
by A verified traveler
Posted 10 Jul 2024
An excellent hotel in a historic building. All facilities are great, especially good was breakfast.
Comment from Hotel Management
17 Jul 2024 by Raina, Hotel Management
Dear Guest,Thank you for your great review! We're pleased to hear you enjoyed our breakfast and the variety of amenities we offer. Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable stay.Best wishes, Tribe Riga City Centre
by A verified traveler
Great hotel in Riga City Centre
Posted 12 Jun 2024 on HotelsGreat, modern hotel in Riga city centre. It was about a 10 minute walk to the Old Town, but the hotel, itself, is modern, with a restaurant and bar, plus a full spa and workout centre in the basement.
Comment from Hotel Management
26 Jun 2024 by Raina, Hotel Management
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your kind words about our amenities are greatly appreciated. We look forward to welcoming you back and continuing to provide an exceptional stay.
by A verified traveler
Come back again.
Posted 9 May 2024 on HotelsI was in this hotel second time, just love it, very central, 10 minutes to the old town.
Comment from Hotel Management
31 May 2024 by Raina, Hotel Management
Dear Imants,Thank you for your outstanding rating! We're pleased to know everything was to your satisfaction. Can't wait to have you back with us.Best wishes, Tribe Riga City Center
by A verified traveler
Posted 28 Nov 2023
All was great as usual; quiet, warm, comfortable beds. New renovated rooms look amazing. Thank you!
Comment from Hotel Management
8 Dec 2023 by Tanya, Hotel Management
Dear Kristina ,Would like to thank you for your time that you spend while reviewing the hotel and for your kind score that you awarded us.It is always nice to receive a positive feedback and see that we doing a great job and we have good product and service.It is always room for improvement.We are hope to see you back to us for new experience, when we finish the bar and restaurant renovation.Thank you. See you again.Warm regardsTanya TerehovaHotel director
by A verified traveler
Posted 28 Nov 2023
The reception is very friendly and helpful :)
Comment from Hotel Management
8 Dec 2023 by Tanya, Hotel Management
Dear Amy,Would like to thank you for your time that you spend while reviewing the hotel and for your kind score that you awarded us.It is always nice to receive a positive feedback and see that we doing a great job and we have good product and service.It is always room for improvement.We are hope to see you back to us for new experience, when we finish the bar and restaurant renovation.Thank you. See you again.Warm regardsTanya TerehovaHotel director
by A verified traveler
Posted 27 Nov 2023
by A verified traveler
Posted 24 Oct 2023 on Hotels
This was my first visit to Riga and the staff here were super friendly and welcoming. The hotel was always nice and the sauna they have is amazing.
Comment from Hotel Management
30 Oct 2023 by Tanya, Hotel Management
Dear Guest ,We very much appreciate your comments regarding your stay at the Hotel Valdemars Riga. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm regardsTanya TerehovaOperation manager
