Ratings based on 706 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Friendly staff and great location. Comfortable room and bed.
Comment from Hotel Management
21 Dec 2024 by Front Office Team, Hotel Management
Dear Simon,Thank you for taking the time to share your feedback! We’re delighted to hear you enjoyed our friendly staff, convenient location, and the comfort of your room and bed.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for an even better experience in the future.Warm regards,JurisFront OfficeRadisson Old Town Riga
by A verified traveler
Posted 13 Dec 2024
Nice hotel a couple of minutes by foot to main attractions in Old Town. Tha staff was very friendly and helpful. Breakfast was delicious. Room had an odd shape, which I didn't find very convenient because it felt narrow and awkward. Also, the windows are not sealed and I got a cold because of cold air current
coming in. Otherwise, very nice stay.
Comment from Hotel Management
16 Dec 2024 by Front Office Team, Hotel Management
Dear Patricia,Thank you for your detailed review! We’re pleased to hear you enjoyed our prime location, friendly staff, and delicious breakfast. We’re sorry to learn that the room layout and window sealing affected your comfort during your stay. Your comments are important, and we will address these concerns to ensure a better experience for our guests in the future. We hope to welcome you back for a more comfortable visit next time! Warm regards, Juris Front Office, Radisson Old Town Riga
by A verified traveler from London
Posted 3 Dec 2024
For the price this was a good hotel and the breakfast was excellent. If you’re not on a budget I would stay at the other Radisson (blu) as that was more fabulous with a roof top bar.
That being said, this hotel is in an amazing location for old town Riga, walking tours, museums and the Christmas markets. The Christmas markets were possibly the best I have seen, and everything is within walking distance. Latvia is a very safe country! Most people speak very good English, is a major plus to which I am grateful for.
There was a mix up as I had asked for a room with two single beds, and Expedia confirmed this (2 friends sharing a room), however, I was told at the hotel this could never be guaranteed. Good job we are good friends : )
Comment from Hotel Management
4 Dec 2024 by Front Office Team, Hotel Management
Dear Nikki,Thank you for taking the time to share your thoughtful feedback. We're delighted to hear that you enjoyed our excellent breakfast and central location, especially for exploring Old Town Riga and the Christmas markets. Latvia indeed offers a safe and welcoming experience, and we're glad you appreciated the warm hospitality and ease of communication.We sincerely apologize for the mix-up regarding the bed arrangement and any inconvenience it caused. While we do our best to accommodate specific requests, some room types are subject to availability. We're happy to hear this didn’t dampen your stay.We hope to welcome you back in the future, whether here or at one of our other Radisson locations, for another memorable visit to Riga.Warm regards,JurisFront Office
by A verified traveler from London
Posted 21 Nov 2024
A well presented property well located in the old town. Close to all the main attractions in the old town. Quiet and not too big.
Comment from Hotel Management
26 Nov 2024 by Front Office Team, Hotel Management
Dear Blessings, Thank you so much for the perfect rating! We're delighted to hear you had a fantastic experience with us. Your kind words inspire our team to keep providing exceptional service. We can’t wait to welcome you back for another amazing stay!
by A verified traveler
Posted 12 Nov 2024
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Comment from Hotel Management
12 Nov 2024 by Front Office Team, Hotel Management
Dear Paul,Thank you for your wonderful review.Best Regards,
by A verified traveler
Posted 3 Nov 2024
Lovely staff, cosy stay, great breakfast
Comment from Hotel Management
3 Nov 2024 by Front Office Team, Hotel Management
Dear Daniel,Thank you for the kind words! We’re delighted to hear you enjoyed our staff, cozy ambiance, and breakfast. It was a pleasure having you with us, and we look forward to welcoming you back for another wonderful stay!Warm regards,Matīss Front Office, Radisson Old Town Riga
by A verified traveler from Northvale
Posted 6 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Front Office Team, Hotel Management
Thank you for your wonderful review, Grzegorz! It’s always great to know that our guests enjoyed their stay. We look forward to welcoming you back for another exceptional experience! Kind regards, Front Office, Matiss
by A verified traveler
Posted 2 Oct 2024
Good location
Comfortable rooms
Easy check in
Comment from Hotel Management
3 Oct 2024 by Front Office Supervisor, Hotel Management
Thank you for your review, Ivan! We're happy to hear you enjoyed the comfortable rooms, easy check-in process, and our convenient location. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another great stay in the future.Kind regards,Front Office SupervisorAnna LazdinaRadisson Old Town Riga
by A verified traveler
Posted 21 Sep 2024
Very nice location. Close to attractions of old town Riga.
Comment from Hotel Management
23 Sep 2024 by Front Office Team, Hotel Management
Dear Seshagirirao,Thank you for your positive feedback! We’re thrilled to hear that you enjoyed our prime location and found it convenient for exploring the attractions of Old Town Riga.We hope to welcome you back on your next visit!Warm regards,MatissFront OfficeRadisson Old Town Riga
by A verified traveler
Comfortable hotel in an ideal location
Posted 12 Sep 2024 on HotelsThe hotel couldn’t be better located for exploring Riga old town. Our room overlooked the lovely Bastejkalna park, where you can pick up boat trips or enjoy a cold drink in one of the cafes. The trams run right in front of the hotel and can be loud so light sleepers would be better to ask for a room to the rear. Staff were welcoming and helpful and we really enjoyed the breakfast, though there are many alternative places close by too. We enjoyed a few drinks at the bar but it did shut a bit early at 10pm. Shout out to the young bar man who spoke impeccable English and even understood our Scottish accents with no trouble at all. All in all, a comfortable and pleasant stay.
Comment from Hotel Management
13 Sep 2024 by Front Office Team, Hotel Management
Dear Guest,Thank you for your wonderful review and for giving us a 10/10! We're delighted to hear that you enjoyed our prime location in Riga's old town and the beautiful views of Bastejkalna Park from your room.It's great to know that you found our staff welcoming and helpful and that you enjoyed the breakfast options. We also appreciate your feedback about the noise from the trams and will gladly accommodate light sleepers with quieter rooms in the future.Thank you for the kind words about our bartender—I'll be sure to pass along your compliments! We’re sorry to hear that the bar closed a little earlier than expected.We're thrilled that you had a comfortable and pleasant stay, and we hope to welcome you back on your next trip to Riga!Warm regards,MatissRadisson Hotel Old Town Riga
