Ratings based on 967 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Really nice cosy hotel, my room was ideal as was a solo traveller..Staff really friendly, shoutoit to Igor as super helpful.. Mini bar wasnt cold and hester was not hot, housekeeping checked but did not make any difference. Would have been good to have more vegetarian hot food choices at breakfast. Would recommend the hotel though.
by A verified traveler
Posted 9 Dec 2024
An amazing hotel in a great location close to transportation and the Old Town The staff were very helpful and professional. The room was very clean. The breakfast buffet was excellent. Would definitely recommend the Metropole hotel.
by A verified traveler
Posted 7 Dec 2024
by A verified traveler
Posted 29 Nov 2024
Great location easy transport connections. Great breakfast and wonderful staff. The only minor thing was I found the bed a little hard but that’s a personal thing. Overall the hotel was great. Would book again
Comment from Hotel Management
29 Nov 2024 by Alyona Senior Front Office administrator, Hotel Management
Dear David, good day! Thank you for the highest mark of our Hotel’s location, staff and breakfast! We are sorry to hear that the mattress was too hard for you. If we would know it during your stay with a great pleasure we would provide additional upper mattress, which is softer. We are expecting our guest wishes and doing our best to make our guests feel happy! You are always welcome in Metropole Hotel! Kind regards,Metropole Reception Team
by A verified traveler
Posted 31 Oct 2024
Clean and comfortable, with friendly helpful staff, and close to the city centre.
Comment from Hotel Management
31 Oct 2024 by Metropole hotel team. Alyona, Hotel Management
Dear Brendan, good day! Thank you for choosing Metropole Hotel and for the highest marks of our Hotel’s cleanliness, comfort, staff and location! We are very happy to receive your feedback and we’ll be waiting for you next time when you will be visiting Riga! Thank you! Always yours,Metropole Hotel Team
by A verified traveler
Posted 26 Oct 2024
Staff was great. Room was nice but small.
Comment from Hotel Management
31 Oct 2024 by Metropole hotel team. Alyona, Hotel Management
Dear Christopher, good day! Thank you for choosing Metropole Hotel and for the highest mark of our location! We are sorry to hear that your room was to small for you if we would know about this problem during your stay we would change your room if its was possible. Reception working hours are 24/7.We are very happy to receive your feedback and we’ll be waiting for you next time when you will be visiting Riga! Thank you!
by A verified traveler from Muscle Shoals
Posted 20 Sep 2024
Very good and helpful stuff, always trying to help visitors!
Comment from Hotel Management
19 Oct 2024 by Metropole hotel team. Alyona, Hotel Management
Dear Genady,Thank you for choosing Metropole Hotel by Semarah and for high mark of hotel's amazing stuff!We are very happy to receive your feedback and we’ll be waiting for you next time when you will be visiting Riga! Thank you! Kind regards,
by A verified traveler
Enjoyable stay for our family
Posted 20 Sep 2024 on HotelsA charming hotel with a comfortable bed and modern interior. Breakfast was delicious. The only negative is noise from trams outside. The hotel does provide earplugs (which is a nice touch) but if you are a light sleeper, earplugs may not help.
Comment from Hotel Management
19 Oct 2024 by Metropole hotel team. Alyona, Hotel Management
Dear Liudmila,Thank you for choosing Metropole Hotel by Semarah and for high mark of hotel's beds, design and delicious breakfast!The Metropole hotel is situated in the heart of Riga city center, so probably it could be some street noises from outside and not always our double windows drown out all the noise. With great pleasure we are happy to change rooms upon our guests request, taking into account our availability. We are expecting our guest wishes and doing our best to make our guests feel happy! We are very happy to receive your feedback and we’ll be waiting for you next time when you will be visiting Riga! Thank you! Kind regards,
by A verified traveler
Passage
Posted 20 Sep 2024 on HotelsGood breakfast
Comment from Hotel Management
19 Oct 2024 by Metropole hotel team. Alyona, Hotel Management
Dear,Thank you for choosing Metropole Hotel by Semarah and for high mark of hotel's delicious breakfast!We are very happy to receive your feedback and we’ll be waiting for you next time when you will be visiting Riga! Thank you! Kind regards,
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
19 Oct 2024 by Metropole hotel team. Alyona, Hotel Management
Dear Randolph,Thank you for choosing Metropole Hotel by Semarah!We are very happy to receive your feedback and we’ll be waiting for you next time when you will be visiting Riga! Thank you!
