Ratings based on 105 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2019
The staff were friendly and helpful, and the room was spacious. The hotel felt like it was from another time - more formal than we expected given the cost.
by A verified traveler
Posted 20 May 2019
Great old fashioned character, elegant reception rooms, excellent location close to the Old Town and the Art Nouveau District. Good breakfast and pleasant staff. Our only disappointment was the fourth floor bedrooms which had no windows just skylights so had no view and were claustrophobic.
by A verified traveler
Not a 5* hotel wouldn't return
Posted 12 May 2019 on HotelsThis is not a 5 star hotel.
Breakfast was the worst we have ever had for a 5 star hotel.
Pool freezing so couldn't swim receptionist said meant to be cold which makes no sense for a spa hotel.
Fan heater had to be brought up to the room as heating wouldn't work!
Pillows terrible quality had to ask for more and bed very uncomfortable.
This is not near old town as it states it is around a 20 minute walk!
No tea or coffee making facilities in room when we asked they said could bring a kettle but not provide any tea or coffee!!
Overall very unimpressed with this hotel and it's services would not return when returning to Riga .
Riga is a lovely place however we would not return to this hotel.
by A verified traveler from Moscow Russia
Posted 11 Sep 2018
Very nice olgfashioned hotel, very goog breakfast, room conditions are great
Comment from Hotel Management
11 Sep 2018 by Viktors Cvetkovs Guest Service Manager, Hotel Management
Dear Alex,
Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit particularly the lovely food. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to Gallery Park Hotel & SPA, Riga, Latvia in the near future.
With Kind Regards,
Viktors Cvetkovs
Guest Service Manager
by A verified traveler
A Great Hotel!
Posted 17 Jun 2018 on HotelsI traveled with three of my friends and we were so pleased with our entire experience. The hotel had an old world charm with all the modern amenities. The breakfasts were wonderful with a variety of items you could order directly from the menu. The staff was more than helpful and secure parking was available which was one of our criteria. The location of the hotel to Riga attractions was by far superior to other hotels we looked at.
Comment from Hotel Management
21 Jun 2018 by Viktors Cvetkovs Guest Service Manager, Hotel Management
Dear Margaret,
Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit particularly the lovely food. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to Gallery Park Hotel & SPA, Riga, Latvia in the near future
by A verified traveler
Posted 9 Jun 2018 on Hotels
Comment from Hotel Management
10 Jun 2018 by Viktors Cvetkovs Guest Service Manager, Hotel Management
Dear Guests,
Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit particularly the lovely food. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back to Gallery Park Hotel & SPA, Riga, Latvia in the near future.
Recommended
for Everyoneby A verified traveler
Lovely stay in a central location
Posted 25 Mar 2018Very nice hotel and good service
Swimming pool too cold to swim.
Comment from Hotel Management
26 Mar 2018 by Viktors Cvetkovs Guest Service Manager, Hotel Management
First of all, we would like to take this opportunity to thank you for your interest in Gallery Park Hotel & SPA and for writing such a wonderful review.
Thank you for making focus on the convenient location of the Gallery Park Hotel & SPA in the historic part of Riga (Art Nouveau district) in 300 meters distance from the Old Town.
We are glad to ascertain that the unique atmosphere of “Chateaux” created with the unique interior of the XIX century mansion decorated in Napoleon III style and the effectiveness of the Gallery Park Hotel & SPA’s staff evokes special memories for our Guests.
We are looking forward to welcome you back at the Gallery Park Hotel & SPA soon!
by Lorcan
An oasis of calm in central Riga.
Posted 14 Oct 2017 on HotelsHotel was really nice, staff excellent and friendly. Very much a boutique hotel and so, quieter than perhaps some of the other hotels in the area such as the Radisson. For a quiet break in a great location in beautiful Riga, this hotel is a good choice. More international choice in relation to the TV stations in the room would be good.
Comment from Hotel Management
12 Nov 2017 by Ketija and Anastasija, Hotel Management
Dear Mr. Brennan,
First of all, we would like to take this opportunity to thank you for your interest in Gallery Park Hotel & SPA and for writing such a wonderful review.
Thank you for making focus on the convenient location of the Gallery Park Hotel & SPA in the historic part of Riga (Art Nouveau district) in 300 meters distance from the Old Town.
We are happy to ascertain that the classic interior repleted with various exclusive antique objects acquired in auction houses creates an ambiance of peace and tranquility evoking special memories for our Guests.
Thank you for making focus on the efficiency and professionalism of the Gallery Park Hotel & SPA's staff, who sustains the highest European standards of customer service.
We are looking forward to welcome you back at the Gallery Park Hotel & SPA soon!
With warm regards,
Aleksandra
Guest service manager
by Igor
Posted 7 Oct 2017 on Hotels
Amazing ! All is very good
Comment from Hotel Management
12 Nov 2017 by Ketija and Anastasija, Hotel Management
Dear Guest,
We would like to take this opportunity to thank you for your high evaluation of Gallery Park Hotel & SPA and it's services.
We are looking forward to welcome you back at the Gallery Park Hotel & SPA in the nearest future!
With warm regards,
Aleksandra
Guest Service Manager
by Ewan
great service
Posted 28 Aug 2017 on HotelsWe absolutely loved the hotel. Always judge a place when things go wrong and this is what happened. a pneumatic drill outside the hotel on the road at 2am is totally out of their control, but up in calling down to reception asking if we could switch we were met by the manager almost immediately and offered a new room and helped to move quickly and quietly. the next morning we were told that we could switch, stay or keep hold of both sets of keys should it start again the next night. needless to say it was a one off but we could rest assured the next night that we would be looked after no matter what.
