Ratings based on 14 Verified Reviews
3.5 Room cleanliness
3.4 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jul 2019 on Ebookers
Good location and good communication. The size of the apartment was a bit small for 2 adults and two kids, but at all it was a pleasant trip. :)
Comment from Hotel Management
7 Nov 2019 by Laura, Hotel Management
Good day !
Thank You for Your review. We are happy that You enjoyed location and our communication. Next time when You come You we can try to manage bigger room for You and Your kids. We hope to see You again.
Best wishes,
Tom and Laura
by A verified traveler
Posted 11 Oct 2018
Comment from Hotel Management
12 Oct 2018 by TL, Hotel Management
Dear, Guest !
Thank you so much for Your wonderful review. We are very happy that You enjoyed staying. We hope to see You again !
With much appreciations,
Tom and Laura
by A verified traveler
So so
Posted 4 Sep 2018 on HotelsNot so friendly or helpful owners, was no bottled water upon arrival, although it was stated there should be and I was told that I have to buy my own toilet paper which I have never experienced before. No cleaning during the stay. The stay itself was okay, the location is not bad and it was quiet, however it would not be my first choice next time.
by A verified traveler from World Traveler
He might forget your booking.
Posted 15 Aug 2018 on HotelsHe forgot my booking and acted like it was my fault. I showed up and everything was full. He then put me in a room but I couldn't check in until 8 PM and he made me walk there with my luggage. He told me I was lucky to catch him before he got home because he wouldn't have helped me find the other room for the night. No sense of customer service.
Comment from Hotel Management
11 Oct 2018 by TL, Hotel Management
Dear, Michael.
Thank You for Your feedback. Its very important for us as we strive to improve with each and every stay. We are really sorry for the inconvenience and misunderstanding. We are working on better service and we hope to see You again !
With best regards,
Tom and Laura
by A verified traveler
Posted 13 Aug 2019
Leider war der Vermieter nicht vor Ort und wir wurden im Vorhinein nicht darauf hingewiesen. Die Unterkunft war schlecht zu finden, und die Hausnummer hat mehrere Eingänge. Es gab weder eine Klingel noch ein Türschild mit einem Hinweis auf Baltic Design Appartments.
Die Zimmer sind ordentlich ausgestattet, aber die Ausstattung ist nicht so umfangreich wie in der Beschreibung angegeben. Das Appartment hatte weder den gebuchten Blick über die Stadt, noch gab es eine Waschmaschine.
Der Vermieter hat uns sehr gute Vorschläge für unsere Ausflüge gegeben.
Comment from Hotel Management
7 Nov 2019 by Laura, Hotel Management
Good day !
Thank You for Your review. For us it’s very important. We are sorry about little inconveniences. The washing machine is in every apartment... We hope to see You again to provide You with better service !
With best regards,
Tom and Laura
by A verified traveler
Posted 11 Aug 2019
Ruhig, sauber, gute Kommunikation mit Vermieter, gute Unterstützung bei Fragen
Comment from Hotel Management
7 Nov 2019 by Laura, Hotel Management
Good day !
Thank You for Your review. We are very happy that You enjoyed staying in our loved apartments. We hope to see You again.
Best wishes,
Tom and Laura
by A verified traveler
Posted 2 Feb 2019
La chambre était très belle et bien agencée. C'était très correct pour deux personnes pour un court séjour (pas de rangements). Cependant, l'organisation était catastrophique :
-La devanture de l'appart hôtel était délabrée et n'indiquait en rien l'établissement (donc impossible à trouver sans gps, et impossible de rentrer puisqu'il fallait un code)
-Nous avons failli finir SDF à Riga en plein mois de décembre car le propriétaire a décidé de surbooker son hôtel car selon lui nous n'avions pas payé assez cher pour la nuit du nouvel an. Nous avons donc dû changer d'hôtel pour la fin de notre séjour (ce qui a été possible grâce à Expedia qui a su gérer toutes nos galères, sinon nous aurions probablement dormi dehors sous un pont, puisqu'il était impossible de discuter avec le responsable qui ne voulait rien entendre).
Comment from Hotel Management
7 Nov 2019 by Laura, Hotel Management
Good day !
Thank You for Your review. We are really sorry about inconvenience that happend. We are glad that You enjoyed our apartment and we would be happy to see You again to provide You with better service.
Best wishes,
Tom an Laura
by A verified traveler
Posted 7 Jan 2019 on Ebookers
en pitänyt huoneen torakoista enkä siitä että lattia aivan mätä, ei minkäänlaista ilmanvaihtoa huoneessa eikä palohälyytintä, vuodesohvan sisällä mandariinin paloja ja sipsejä
Comment from Hotel Management
7 Nov 2019 by Laura, Hotel Management
Dear, Guest !
Thank You for Your review. We are really sorry about all inconvenience. We was very sad about that and we did everything to fixed the problem.
We would be very happy to see You again to provide You with better service.
With best regards,
Tom and Laura
by A verified traveler
Posted 1 Jan 2019 on Ebookers
by A verified traveler
Posted 20 Nov 2018 on Hotels
Отличное расположение (20 минут до центра пешком, в округе множество кафкшек и магазинов), в номере чисто и уютно. В номере есть памятка с рекомендациями по магазинам и кафешкам. При заселении общался с Томом - очень приятный и отзывчивый человек, рассказал по текущим мероприятиям в городе и куда стоит сходить. В целом очень доволен, в следущий раз в Риге точно здесь остановлюсь!
