Ratings based on 337 Verified Reviews

4.4 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Jacksonville

Posted 28 Sep 2024
Elegant, clean and very convenient to the beat of Zürich. The staff was extremely pleasant and helpful. Lisa gave us a walking map and made great suggestions. This hotel also can provide tickets to the train and Opera. Close to the lake and train stations. Highly recommend.
3 out of 5
by A verified traveler

Posted 25 Sep 2024
Decent location clean . Front office staff was ok nothing about and beyond. A bit curt. VIP access was non existent until I mentioned as they said I already had a good rate. Then Expedia called and they offered a very basic wine bottle
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Sep 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2024
4 out of 5
by A verified traveler

Posted 19 Aug 2024
Very good
1 out of 5
by A verified traveler

Posted 6 Aug 2024
My room was cancelled on line by Expedia. I booked a new room and then got charged 2 rooms at hotel Expedia. This also happens in Amsterdam and I spent hours on phone with Expedia before my trip. Rob Scott Robertrossscott1962@gmail.com
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Aug 2024 on Hotels
4 out of 5
by A verified traveler

Posted 4 Aug 2024 on Hotels
It was a pleasant stay with everything available that is required for a solo traveler. The location was perfect and just a street away from the lake. It felt safe to walk back at night. The only thing missing was sufficient fans or air conditioning in the summer.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2024
5 out of 5
by A verified traveler from Los Angeles

This traveler left a rating score only Posted 27 Jul 2024