Ratings based on 987 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Property was clean and so was the room. Renovations were going on at floor 2, and the carpet looks really dirty though it needs replacing. I was given the wrong room number last night and had to seek help from the desk clerk who got distracted with a phone call while he was checking me in but he apologized. Overall nice place for a overnight stay amd breakfast was nice as well.
Comment from Hotel Management
24 Nov 2024 by Jami, Hotel Management
Dear TracyThank you for taking the time to tell us about your experience at Wingate by Wyndham Ridgeland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that this was your experience. Yes we are in the process of renovating, right now are focus is were the customers spend majority of their time, and soon we hope to replace our carpets. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,jami
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Jami, Hotel Management
Dear Stacy,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Ridgeland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,JamiFront Desk manager
by A verified traveler
Posted 28 Oct 2024
Room was not clean and door was getting stuck
Comment from Hotel Management
29 Oct 2024 by Jami, Hotel Management
Dear AnkeciaThank you for taking the time to tell us about your experience at Wingate by Wyndham Ridgeland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that this was your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,jami
by A verified traveler
Posted 23 Oct 2024
Dirty noisy
Comment from Hotel Management
24 Oct 2024 by Jami, Hotel Management
Dear Maxee,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Ridgeland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that this was your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,jami
by A verified traveler
Posted 18 Oct 2024
I thought this property was great. I would stay here again.
Comment from Hotel Management
18 Oct 2024 by Jami, Hotel Management
Dear Charlette,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Ridgeland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found . I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,JamiFront Desk manager
by A verified traveler
Posted 17 Oct 2024
I liked the area. The front desk worker was amiable and helpful. The room was very clean and a great space.
Comment from Hotel Management
18 Oct 2024 by Jami, Hotel Management
Dear Cedric,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Ridgeland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found . I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,JamiFront Desk manager
by A verified traveler
Posted 15 Oct 2024
It was clean, just didn’t have any soap or shampoo in the room. Very noisy and there was and unexpected fee.
Comment from Hotel Management
21 Oct 2024 by Jami, Hotel Management
Dear Javon,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Ridgeland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that this was your experience, if we missed out on replacing anything please forgive us, also if something is missing ask the front desk and they will love to give it to you. if there are any noise complaints notify the staff . Also no hotel has unexpected fees, deposits are a requirement at many hotels, if booking online there is a policy section that encourages you to call the hotel if you have any questions. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Jami
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Jami, Hotel Management
Dear Brandon,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Ridgeland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,JamiFront Desk manager
by A verified traveler
Posted 11 Sep 2024
The front desk staff was absolutely amazing. He was probably the nicest & most polite hotel management I've ever encountered. The breakfast area was dirty. The utensils were nasty. The milk was spoiled. The staff there didn't care.
Comment from Hotel Management
11 Sep 2024 by Jami, Hotel Management
Thank you for taking the time to tell us about your experience at Wingate by Wyndham Ridgeland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that this was your experience. . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Jami
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Jami, Hotel Management
Dear Tim,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Ridgeland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a 10/10. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jami
