Ratings based on 43 Verified Reviews

4.9 out of 5
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Great place to stay!
Comment from Hotel Management
28 Oct 2024 by Christine & Danille, Hotel Management
Thank you! We hope to see you back at the Inn soon!
5 out of 5
by A verified traveler from Atlanta

Posted 27 Oct 2024
Great upscale b&b. Room is updated with comfy chairs & well laid out room for maximizing space & providing areas to relax & enjoy outdoor views. Provide minibar/snacks for charge but free cookies and tea/coffee. A key feature for me is the Poland spring water tanks on each floor as I drink a lot of water and only drink spring water. Wonderful town with great dining options & fun wholesome activities like Halloween parades for kids & ghost tours.
Comment from Hotel Management
28 Oct 2024 by Christine & Danille, Hotel Management
You came to the Inn at a beautiful time of year! We are thrilled that you enjoyed your stay and appreciate you sharing what you loved about our place. Please come back to visit again soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jul 2024
5 out of 5
by A verified traveler from SILVER SPRING

Posted 26 Dec 2023
Beautiful inn -lovely hospitality
Comment from Hotel Management
27 Dec 2023 by Christine & Danille, Hotel Management
Thank you! It was wonderful to have you with us. Enjoy all your exciting travel you have planned for 2024!
5 out of 5
by A verified traveler

Posted 16 Aug 2023 on Hotels
Love the West Lane Inn. Beautiful hotel and immaculately clean. Bed was super comfortable with lovely bedding. Loved the minibar setup in the room but wish that there was in room coffee for the morning. Having to get dressed at 6 am to go down and get the first coffee of the day isn't ideal. Also wish there was an outlet either side of the bed for easy phone charging. I would highly recommend the inn and will be booking again for our next Ridgefield trip!
Comment from Hotel Management
18 Aug 2023 by Christine & Danille, Hotel Management
Amazing review! We love getting a 10! And we appreciate your suggestions on the coffee maker and outlets in the rooms. It is always helpful to get feedback on how we can improve. Enjoy the rest of your summer!
5 out of 5
by A verified traveler

Posted 27 May 2023 on Orbitz
The staff was great and we were lucky enough to be the second guests to break in a newly renovated room. The bed was super comfortable.
Comment from Hotel Management
28 May 2023 by Christine & Danille, Hotel Management
Thank you for staying with us and enjoying our town! We hope you will be back to visit again soon! We really appreciate your review.
5 out of 5
by A verified traveler from Seattle

Posted 23 Apr 2023
Very nice, homey, if pricey property conveniently located with nice staff.
Comment from Hotel Management
28 May 2023 by Christine & Danille, Hotel Management
Thanks for the great review! We do think we've got the best staff! We hope you will be back again soon.
5 out of 5
by A verified traveler

Posted 3 Apr 2023 on Hotels
Comment from Hotel Management
28 May 2023 by Christine & Danille, Hotel Management
Thank you for taking the time to give us a great review. Have a great summer!
5 out of 5
by A verified traveler

Posted 17 Mar 2023
I liked that they kept the old fashioned charm about the place. It was warm and comforting and home away from home
Comment from Hotel Management
18 Mar 2023 by C&D, Hotel Management
Thank you so much for the compliment. We are glad you enjoyed your stay and look forward to you coming back to the Inn again.
5 out of 5
by A verified traveler

Posted 28 Dec 2022
The Inn was the perfect setting for Christmas! The staff is friendly and welcoming. The accommodations are cozy and comfortable, like staying in your own home. Lovely!
Comment from Hotel Management
28 Dec 2022 by Christine & Danille, Hotel Management
Thank you for staying with us at Christmas! We are so fortunate to have the best guests....we appreciate the fabulous review and hope to see you back soon.