Ratings based on 248 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
30 Dec 2024 by Michele, Hotel Management
Thanks for staying with us. We appreciate your feedback! We are happy to hear you enjoyed your stay.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
30 Dec 2024 by Michele, Hotel Management
Thanks for staying with us. We appreciate your feedback! We are happy to hear you enjoyed your stay.
by A verified traveler
Posted 13 Nov 2024
The room was very dirty. Towels and sheets were gray instead of white. Shower head ready to fall off. Too run diwn
Comment from Hotel Management
30 Dec 2024 by Michele, Hotel Management
Thank you for taking a minute to voice your concerns. Please accept our apologies that we couldn't meet your expectations during your recent stay. The manager does live on property and is available 24 hours a day to address any concerns you may have had. We value our guest's feedback and will work hard to ensure that similar issues do not occur in the future.
by A verified traveler
Posted 21 Oct 2024
I recently stayed at Countryside Inn and had a wonderful time. I was looking for a nice and quiet place, and that's exactly what I found. The views of the foliage were breathtaking, and the staff was very warm, welcoming, and attentive. However, I did have some issues with the cleanliness of the room. I felt that it could have been swept and mopped, and we did receive one towel that was stained. Despite this, the room was great, and the location wasn't too far from the town center.
Comment from Hotel Management
30 Dec 2024 by Michele, Hotel Management
Thanks for staying with us. We appreciate your feedback! We are happy to hear you enjoyed your stay.
by A verified traveler
Posted 20 Oct 2024
Over all great experience, great stay! The view is/was AMAZING in October.
Comment from Hotel Management
30 Dec 2024 by Michele, Hotel Management
Thanks for staying with us. We appreciate your feedback! We are happy to hear you enjoyed your stay.
by A verified traveler
Posted 13 Oct 2024
Very adequate hotel for a one night stay. Nothing fancy, but if you just need a nice bed and a clean hot shower this is fine. Close to main highway and places to eat.
Comment from Hotel Management
30 Dec 2024 by Michele, Hotel Management
Thanks for staying with us. We appreciate your feedback! We are happy to hear you enjoyed your stay.
by A verified traveler
Posted 11 Oct 2024
The rooms definitely need upgrading. The bed was uncomfortable
You hear the highway
Comment from Hotel Management
30 Dec 2024 by Michele, Hotel Management
Thank you for taking a minute to voice your concerns. Please accept our apologies that we couldn't meet your expectations during your recent stay. The manager does live on property and is available 24 hours a day to address any concerns you may have had. We value our guest's feedback and will work hard to ensure that similar issues do not occur in the future.
by A verified traveler from Worcester
Posted 7 Oct 2024
Uncomfortable bed
Comment from Hotel Management
9 Oct 2024 by Michele, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 6 Oct 2024
The staff was friendly and accomodating. It is nestled on top of a hill with a superb view. The room was clean except for a few flies and some smoke emanating from the outside cigarette smoker. But this is some of the challenges of having a room you enter from outside, so i did not see this as overly problematic.
While I had a few issues with the phone, microwave and light, I would say overall the room had what it needed. The staff was an easy call away on thebphone in the registration area and always answered with a smile thorough the phone and in person.
For limited hotels in the area, this is a place I would return to due to it's close proximity to the college and highway.
Comment from Hotel Management
9 Oct 2024 by Michele, Hotel Management
Thanks for staying with us. We appreciate your feedback! We are happy to hear you enjoyed your stay.
by A verified traveler
Posted 4 Oct 2024
I've been here several times in the past and the last time was a few years before COVID hit. I was really amazed with all of the renovations made in and around the property. The lobby was very different than it had been years ago and the room was so much nicer than before. The staff was also very friendly. My favorite thing about this place is the view it has with the beautiful mountains right across the street from the motel. It was near peak season of autumn so the colors were so lovely. We had a very nice stay. I intend to come back again in the future.
Comment from Hotel Management
9 Oct 2024 by Michele, Hotel Management
Thanks for staying with us. We appreciate your feedback! We are happy to hear you enjoyed your stay.
