Ratings based on 991 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
The entire check in process was quick and smooth and the staff is very polite and courteous.
by A verified traveler
Posted 18 Nov 2024
this was a beautiful property!
by A verified traveler
Posted 15 Nov 2024
Nice place to stay in richmond
by A verified traveler from round hill
Posted 9 Nov 2024
Everyone was beyond nice; property was impeccable.
I stayed here for the convenience of being able to charge my car at the property and not having to drive to a supercharger. I found out late at night that out of four chargers that they have for Teslas only two are in commission and of course the two were occupied. I kept checking back every hour and the people, continue to charge the car. I had to drive between 15 to 20 minutes to and from to charge my car at a supercharger.
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 21 Oct 2024
by A verified traveler
Posted 13 Oct 2024
Booked a king roombwascyold at check in that there was a glitch in reservation by 3rd party. Toilet wasn't working in room in morning. Very surprised for Marriott property i have stayed numerous times.
by A verified traveler
Posted 3 Oct 2024
by A verified traveler
Posted 2 Oct 2024
Excellent property. Very clean and comfortable. Excellent restaurant too. Staff also very very nice
by A verified traveler
Posted 1 Oct 2024
Very nice property. Seemed newly renovated