Ratings based on 467 Verified Reviews

4.8 out of 5
94% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Demorestville

Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Linda, Hotel Management
Thank you for staying with us Ricardo and hopefully you will think of us when you are here again.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Beautiful property and the hosts were very kind. It's a short walk from a bus stop, and as your host will probably inform you, the roads around Richmond are built on even ground, so you won't have to traverse up or down any hills. That being said they offer airport pick up and drop off, along with drop off at the Canada Line if you're adventuring outside of Richmond. The rooms are very comfortable, I stayed only two nights, one at the beginning of my vacation, and one for the last night of my trip. Originally I had booked the Royal Suite for the two non-consecutive nights, but was upgraded to the Safari House for the last night. Both rooms were comfortable, cozy and well stocked with various snacks and drinks. Your host offers a turn down service, along with a delicious decanter of orange brandy (very good with hot chocolate) Breakfast is delicious and filling, and the host is responsive to any calls and questions. I will book again the next time I'm visiting Canada, it was truly a great experience.
Comment from Hotel Management
9 Nov 2024 by Linda, Hotel Management
Well thank you so much Eleanor for your kind words and great review. Please book with us again when you are visiting Canada.
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Amazing. Learned a lot about the area from Brian, the host, who was unbelievably friendly and knowledgeable. We highly recommend it.
Comment from Hotel Management
9 Nov 2024 by Linda, Hotel Management
That Brian is a walking Wikipedia when it comes to telling guests "where to go". LOL Thank you Chuck.
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Having the airport shuttle is a real plus... the breakfast was incredible...
Comment from Hotel Management
6 Nov 2024 by Linda, Hotel Management
Thank you Michael.
5 out of 5
by A verified traveler

Posted 3 Nov 2024
The owner was very nice and kind. It was fun staying at the Safari room.
Comment from Hotel Management
3 Nov 2024 by Linda, Hotel Management
Well we like to hear that our guests had fun so thank you Kyoko. Hope to see you again in the future.
5 out of 5
by A verified traveler

Posted 2 Nov 2024
We would go back again anytime, Brian was a great guy. Good cook and the place was immaculate. He also has a pick up and drop off service included in the price from most transportation hubs for people meeting cruise ships and aircraft, best of all you can leave your car there for a week for five dollars a day.
Comment from Hotel Management
3 Nov 2024 by Linda, Hotel Management
Brian's are the greatest - I agree. Now you come back and see us again.
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Linda, Hotel Management
Thank you Ana - hope to see you again.
5 out of 5
by A verified traveler

Posted 22 Oct 2024
Very nice place and people. Brian is awesome! I will be back definitely. Thank you !
Comment from Hotel Management
22 Oct 2024 by Linda, Hotel Management
Thank you Vira and yes Brian is very entertaining and of course awesome. LOL
5 out of 5
by A verified traveler

Posted 12 Oct 2024
Best place ever
Comment from Hotel Management
13 Oct 2024 by Linda, Hotel Management
And you are the best guest ever as well Manik.
5 out of 5
by A verified traveler

Posted 10 Oct 2024
Brian was the best host ever
Comment from Hotel Management
11 Oct 2024 by Linda, Hotel Management
Thank you for taking the time to write a review and I agree - Brian is the best host ever. Now you come back again.