Ratings based on 288 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 25 Aug 2023
Everything was ok .
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 8 Aug 2023
Everything was very good and we enjoyed our stay very friendly staff
5 out of 5
by A verified traveler

Wonderful location

Posted 22 Jul 2023 on Hotels
Wonderful location and very friendly staff. Very clean and breakfast lovely. Bed comfortable although room a bit tired.
5 out of 5
by A verified traveler

Posted 21 Jul 2023
Exactly what we were hoping for. A very quaint pub and inn. Lots of character and the perfect location.
4 out of 5
by A verified traveler

Posted 19 Jul 2023 on Hotels
Very central in Richmond friendly staff breakfast fresh and cooked well Would stay again
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jun 2023 on Hotels
1 out of 5
by A verified traveler

Posted 18 Jun 2023
We arrived at 3pm, no answer for 4 or 5 minutes even though people were inside and we could see a television on. Eventually someone came and said there was an electrical problem in the kitchen. She said come back in half an hour. We came back and again were told to come back in half an hour. No apology or anything. After half an hour we still weren’t allowed in. We got a bad vibe so decided to book in somewhere else. We didn’t want to stay somewhere that didn’t seem to be safe or welcoming.
5 out of 5
by A verified traveler

Posted 28 May 2023
Great location in the market, which made for lots of dining and shopping options. Clean room. Very welcoming and helpful staff.