Ratings based on 636 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
by A verified traveler
Posted 30 Dec 2024
Its ok
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Dear Nathan,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHESTER.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,General ManagerRed Roof Inn - Red Roof Inn
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Dear Willie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHESTER.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,General ManagerRed Roof Inn - Red Roof Inn
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by General Manager, Hotel Management
Dear Natalie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHESTER.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,General ManagerRed Roof Inn - Red Roof Inn
by A verified traveler from Raleigh
Posted 19 Dec 2024
Comment from Hotel Management
20 Dec 2024 by General Manager, Hotel Management
Dear Srikanth,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHESTER.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,General ManagerRed Roof Inn - Red Roof Inn
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
20 Dec 2024 by General Manager, Hotel Management
Dear Amy,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHESTER.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,General ManagerRed Roof Inn - Red Roof Inn
by A verified traveler
Posted 14 Dec 2024
Good for a one night stay as it’s right off 95. A bit noisy and we had people knocking on our door in middle of the night
Comment from Hotel Management
20 Dec 2024 by General Manager, Hotel Management
Dear Louise,Thank you for taking the time to tell us about your experience at the RED ROOF INN CHESTER. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience.I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,General ManagerRed Roof Inn - Red Roof Inn
by A verified traveler
Posted 10 Dec 2024
Good place
Comment from Hotel Management
17 Dec 2024 by Recordo Rediresponse Specialist, Hotel Management
Hey Cutberto,Thank you for taking the time to complete our guest survey. Red Roof appreciates your 5/5 score and comments regarding your recent stay at the Red Roof Inn Chester. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
by A verified traveler
Posted 8 Dec 2024
Love it here. Great staff that is friendly and extremely helpful.
Comment from Hotel Management
14 Dec 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Barbara,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Chester. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our great, friendly and helpful staff. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
7 Dec 2024 by General Manager, Hotel Management
Dear Sharod,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHESTER.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,General ManagerRed Roof Inn - Red Roof Inn
