Ratings based on 983 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
The place very dirty and the room very dirty the chair broke I made a complaint last night for full refund to my credit card if not I’ll make a case with my credit company..
Comment from Hotel Management
5 Dec 2024 by Paul, Hotel Management
Thank you so much for rating your stay with us. We are disappointed that we dropped the ball on meeting your expectations. The team will be looking into and taking the appropriate measures to address any concerns. Our staff hopes to have the opportunity to serve you in the future. Thanks again and take care!
by A verified traveler
Posted 3 Dec 2024
Our door was broken the first night and we didn’t know. My family was in there and the door was unlock all night. When we got back they moved us down the hall but animals was near us and I don’t like animals and our new room was dirty too. Overall bad experience
Comment from Hotel Management
3 Dec 2024 by Paul, Hotel Management
Thank you so much for rating your stay with us. We are disappointed that we dropped the ball on meeting your expectations. The team will be looking into and taking the appropriate measures to address any concerns. Our staff hopes to have the opportunity to better serve you in the future. Thanks again and take care!
by A verified traveler
Posted 2 Dec 2024
Close to I-95.
Comment from Hotel Management
2 Dec 2024 by Heather, Hotel Management
Thank you so much for rating your stay with us. We are so pleased that you enjoyed your time here. The team is always striving to meet and exceed our guest's expectations. Our staff is looking forward to serving you anytime in the future. Thanks again and take care!
by A verified traveler
Posted 26 Nov 2024
Property could stand some improvements. the air conditioning unit was missing some of the controls and info on how to turn it up or down. and the closet doors were difficult to close with clothes in it.
Comment from Hotel Management
27 Nov 2024 by Heather, Hotel Management
Thank you so much for rating your stay with us. We are disappointed that we dropped the ball on meeting your expectations. The team will be looking into and taking the appropriate measures to address any concerns. Our staff hopes to have the opportunity to serve you in the future. Thanks again and take care!
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by PAUL, Hotel Management
PLEASE DO NO PUT FAKE REVIEW WHEN YOU HAVE NOT EVEN STAYED AT THE HOTEL. ATLEAST HAVE SOME DECENCY AND GUTS.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Heather, Hotel Management
Thank you so much for rating your stay with us. We are so pleased that you enjoyed your time here. The team is always striving to meet and exceed our guest's expectations. Our staff will be looking forward to serving you anytime in the future. Thanks again and take care!
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Heather, Hotel Management
Thank you so much for rating your stay with us. We are so pleased that you enjoyed your time here. The team is always striving to meet and exceed our guest's expectations. Our staff will be looking forward to serving you anytime in the future. Thanks again and take care!
by A verified traveler
Posted 14 Nov 2024
Repairs needed in the room, the curtain holes, and especially the bathroom. Rust, missing wall parts, and grime buildup.
Comment from Hotel Management
14 Nov 2024 by Heather, Hotel Management
Thank you so much for rating your stay with us. We are disappointed that we dropped the ball on meeting your expectations. Please rest assured the team will be looking into and taking the appropriate measures to address any concerns. Our staff hopes to have the opportunity to better serve you in the future. Thanks again and take care!
by A verified traveler
Posted 23 Oct 2024
Good , clean and convenient
Comment from Hotel Management
24 Oct 2024 by Heather, Hotel Management
Thank you for sharing your experience with us. We are pleased that you enjoyed your stay. The team is always striving to meet and exceed our gues'ts expectations. Our staff is looking forward to serving you anytime in the future. Thanks again and take care!
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Heather, Hotel Management
Thank you for taking the time to rate your stay with us. We are so pleased that you enjoyed your time here. The team is always striving to meet and exceed our guest's expectations. Our staff is looking forward to serving you anytime in the future. Thanks again and take care!
