Ratings based on 348 Verified Reviews

4.5 out of 5
88% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Nov 2024
We enjoyed a lovely dinner at BiamcoVerde, then a wonderful play at Masquers, stayed in a beautiful room, then enjoyed breakfast across the street, and shopping around town. Four thumbs up!
5 out of 5
by A verified traveler

Posted 17 Nov 2024
There are several properties associated with Hotel Mac. We were in the Annex which was a very nice well kept building. It is near a railyard so there was some noise related to that. The hotel provided earplugs which neither myself nor my husband used and we both slept well.
4 out of 5
by A verified traveler

Posted 31 Oct 2024
Pros: ambience (charming), on site gated parking, location, on site Italian restaurant and bar, comfortable bed. Cons: no in-room temperature contol that worked, small( (28") TV with no high def, no person to talk to.
Comment from Hotel Management
1 Nov 2024 by The Hotel Mac, Hotel Management
I'm so sorry you felt you had no way to reach out. In the instructions- we provide our phone number for ANY issues & encourage you to reach out to us. There is always someone to talk to.
5 out of 5
by A verified traveler

Posted 13 Oct 2024
Great location, cozy room. Wish we would have stayed an extra night.
5 out of 5
by A verified traveler

Posted 27 Sep 2024
I will definitely be staying here again!
2 out of 5
by A verified traveler

Posted 18 Sep 2024
One room was not cleaned when we arrive
5 out of 5
by A verified traveler

Posted 16 Sep 2024
My daughter and I stayed here for a night and we were delighted by the nautical theme of our room, the spaciousness, cleanliness, and coziness. It was such a bright, welcoming, and comfortable space that we wished we were staying longer. The hotel was incredibly accommodating, too, when we needed to ask for something extra. It was a bit of a splurge for us but everything was so easy and pleasant--it was totally worth it.
5 out of 5
by A verified traveler from San Francisco

This traveler left a rating score only Posted 7 Sep 2024
5 out of 5
by A verified traveler

Posted 26 Aug 2024 on Hotels
Awesome hotel!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2024