Ratings based on 986 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by General Manager, Hotel Management
Dear Antwon, We are delighted you enjoyed your stay at Delta Hotels Richmond Downtown. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to our area.At your service,R Jarratt WatkinsGeneral Manager
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 26 Oct 2024
Property was clean and staff was friendly. Room had a great view and the bed was very comfortable.
Comment from Hotel Management
27 Oct 2024 by General Manager, Hotel Management
Dear Kimberly, We are delighted we exceeded your expectations and that you enjoyed our well-kept property and excellent hospitality. Providing an exceptional stay to every guest is what we strive for every day. Thank you for reviewing your time at Delta Hotels Richmond Downtown, and we look forward to welcoming you back soon for another memorable visit.At your service,R Jarratt WatkinsGeneral Manager
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 22 Oct 2024
Great location, convient and safe. Friendly and professional staff. Clean and comfy updated room.
Comment from Hotel Management
23 Oct 2024 by General Manager, Hotel Management
Dear Rachel, It is wonderful you enjoyed your time at Delta Hotels Richmond Downtown so much! We strive for excellence, so we are thrilled you appreciated not only our spotless property and excellent hospitality but also our prime location! Your praise lets us know we're doing our job, and we look forward to hosting you again for another exceptional experience.At your service,R Jarratt WatkinsGeneral Manager
by A verified traveler
Posted 21 Oct 2024
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by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Dear Roy, We are pleased you had a nice stay at Delta Hotels Richmond Downtown, and we appreciate the kind rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.At your service,R Jarratt WatkinsGeneral Manager
by A verified traveler
Posted 20 Oct 2024
by A verified traveler
Posted 20 Oct 2024
Good service
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Dear Eric, We are incredibly pleased you enjoyed your stay at Delta Hotels Richmond Downtown and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit our area.At your service,R Jarratt WatkinsGeneral Manager
by A verified traveler
Posted 20 Oct 2024
Clean room and excellent customer service
