Ratings based on 822 Verified Reviews

4.5 out of 5
85% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Dec 2024
I like the area in the middle that’s private where you can sit outside and enjoy a game
5 out of 5
by A verified traveler

Posted 28 Dec 2024
Good location
5 out of 5
by A verified traveler

Posted 25 Dec 2024
Convenient location. Room nice but the shower has half a door which lets water out and is drafty.
Comment from Hotel Management
27 Dec 2024 by Hotel Management, Hotel Management
Thanks for the review, we will share your feedback with the team.
5 out of 5
by A verified traveler

Posted 19 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Hotel Management, Hotel Management
Thanks for the 5-star review.
4 out of 5
by A verified traveler

Posted 18 Dec 2024
The hotel was very clean. The breakfast was subpar. Looked like an airplane meal just popped out of a microwave. Parking was very expensive. Lack of an employee at the desk to direct out of town guests to sights in the area or restaurants. Rooms not cleaned daily. Area around the hotel was questionable.
5 out of 5
by A verified traveler

Posted 16 Dec 2024
Great
Comment from Hotel Management
18 Dec 2024 by Hotel Management, Hotel Management
Thanks for the 5 -Star review.
4 out of 5
by A verified traveler

Posted 15 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Hotel Management, Hotel Management
Thanks for the review, your business is much appreciated.
4 out of 5
by A verified traveler

Posted 15 Dec 2024
Nice hotel
Comment from Hotel Management
18 Dec 2024 by Hotel Management, Hotel Management
Thanks for the review, we appreciate your business.
4 out of 5
by A verified traveler

Posted 11 Dec 2024
The gym was well maintained. The staff were courteous and awesome. The location is ideal if you wish to walk around downtown Richmond, unless you are adverse to walking uphill. My only issue with the hotel is the Wifi. I tried to connect in my room and could not connect at all.
Comment from Hotel Management
27 Dec 2024 by Hotel Management, Hotel Management
Thank you so much for choosing to stay, we will share your feedback with the team.
5 out of 5
by A verified traveler from Charlotte

Posted 6 Dec 2024
Really enjoyed the stay here.
Comment from Hotel Management
27 Dec 2024 by Hotel Management, Hotel Management
Thanks for the AWESOME review!