Ratings based on 987 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
The staff was very marginal and wasn't hospitality trained.
Comment from Hotel Management
3 Jan 2025 by management, Hotel Management
sure thanks we will take care of it next time
by A verified traveler
Posted 31 Dec 2024
Highly recommend
Comment from Hotel Management
31 Dec 2024 by MANAGEMENT, Hotel Management
We are incredibly grateful that you took the time out to leave us a 3-star review , thank you so very much we really appreciate you being our guest and we look forward to see you again.
by A verified traveler
Posted 21 Dec 2024
I've stayed at the property twice. While the recent visit was excellent, a previous one was concerning, especially regarding the hotel clerk, a South Asian woman in her 20’s. First, the positive: it’s a convenient location, right where I-95 & I-295 meet. I go north to DC often, so it's a good resting stop. However, the advantages are also disadvantages. Because the property is located in a hub, people from all walks of life frequent it. One time, I saw a lot of loiterers hanging around and smoking. Nothing wrong with that, per say. But as a solo woman traveler, I was keeping a low profile. Well, the clerk either neglectfully or ignorantly tried hard to blow my cover, threatening my safety. First, she blurted out my room number in front of other guests. Later, I went to my car to when I encountered a very friendly truck driver. He was not threatening at all, but again, I was keeping a low profile. As such, as he checked in, I waited in the lobby as he finished. My plan was to go to my room only after he was out of sight. Well, the clerk had the nerve to not only ask me what I was doing in the lobby, failing to take my safety cue, but she asked if I was "with" the truck driver. Was she out of her mind? I was trying to keep a low profile, but she kept drawing attention to me, putting me at risk. I didn’t appreciate it and hope she learns to use more discretion.
Comment from Hotel Management
22 Dec 2024 by management, Hotel Management
sure thanks we will take care of it next time
by A verified traveler from Jefferson Valley-Yorktown
Posted 13 Dec 2024
Comment from Hotel Management
16 Dec 2024 by management, Hotel Management
We are incredibly grateful that you took the time out to leave us a 4-star review , thank you so very much we really appreciate you being our guest and we look forward to see you again.
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
11 Dec 2024 by management, Hotel Management
We have taken your feedback on board , and we will strive to make improvements accordingly
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
5 Dec 2024 by management, Hotel Management
We have taken your feedback on board , and we will strive to make improvements accordingly
by A verified traveler
Posted 3 Dec 2024
Stay was great!
Comment from Hotel Management
3 Dec 2024 by management, Hotel Management
We are incredibly grateful that you took the time out to leave us a 5-star review , thank you so very much we really appreciate you being our guest and we look forward to see you again.
by A verified traveler
Posted 29 Nov 2024
Loved the quick access along the highway with many restaurants and gas stations across the street. Rooms were modern and comfortable.
Comment from Hotel Management
2 Dec 2024 by management, Hotel Management
We are incredibly grateful that you took the time out to leave us a 5-star review , thank you so very much we really appreciate you being our guest and we look forward to see you again.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by management, Hotel Management
We are incredibly grateful that you took the time out to leave us a 5-star review , thank you so very much we really appreciate you being our guest and we look forward to see you again.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by management, Hotel Management
We have taken your feedback on board , and we will strive to make improvements accordingly
