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Candlewood Suites Glen Allen-Short Pump by IHG

2.5 star property
Hotel with free parking, near Short Pump Town Center

Choose dates to view prices

Photo gallery for Candlewood Suites Glen Allen-Short Pump by IHG

Gazebo
Exterior
Full-size fridge, microwave, stovetop, dishwasher
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Candlewood Suites Richmond-West, an IHG Hotel, is a convenient retreat near Short Pump Town Center. Enjoy dry cleaning services, unwind at the 24-hour gym or grab a snack at the bar/deli. With free in-room WiFi and outdoor furniture to relax on, this hotel's helpful staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • Air conditioning
  • Kitchen
The current price is P5,952
P6,920 total
includes taxes & fees
Feb 24 - Feb 25

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen (Bed Type Assigned at Check-In)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, Kitchen (Bed Type Assigned at Check-In)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
4120 Tom Leonard Dr, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 3 min drive
  • Henrico Doctors' Hospital - 9 min drive
  • University of Richmond - 11 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • Richmond Raceway - 17 min drive

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • McDonald's
  • Chick-fil-A
  • Cookout
  • Sonic Drive-In
  • Burger King

About this property

Candlewood Suites Glen Allen-Short Pump by IHG

Hotel near Short Pump Town Center
You can look forward to a grocery/convenience store, laundry facilities, and a 24-hour gym at Candlewood Suites Glen Allen-Short Pump by IHG. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, an elevator, and barbecue grills
  • A 24-hour front desk, a front-desk safe, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 122 rooms offer comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate dining areas. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate dining areas, and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond West an IHG Hotel
Candlewood Suites Glen Allen-Short Pump by IHG Hotel
Candlewood Suites Glen Allen Short Pump an IHG Hotel
Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen
Candlewood Suites Glen Allen-Short Pump by IHG Hotel Glen Allen

Frequently asked questions

Is Candlewood Suites Glen Allen-Short Pump by IHG pet-friendly?

Yes, this property allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Glen Allen-Short Pump by IHG?

As of Feb 9, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Glen Allen-Short Pump by IHG on Feb 24, 2025 start from P 5,951.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Glen Allen-Short Pump by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites Glen Allen-Short Pump by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Candlewood Suites Glen Allen-Short Pump by IHG?

Check-out is at noon.

Where is Candlewood Suites Glen Allen-Short Pump by IHG located?

Situated in the business district, this hotel is 1.4 mi (2.2 km) from Short Pump Town Center and within 6 mi (10 km) of Sheltering Arms Institute and Virginia Hospital & Health. Regency Square Mall and Bon Secours Heart Institute at Reynolds Crossing are also within 6 mi (10 km).

Candlewood Suites Glen Allen-Short Pump by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 381 out of 616 reviews
Rating 8 - Good. 145 out of 616 reviews
Rating 6 - Okay. 57 out of 616 reviews
Rating 4 - Poor. 20 out of 616 reviews
Rating 2 - Terrible. 13 out of 616 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Latisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When it’s time to chill in the room and wind down the televisions could use a definite upgrade. There were no streaming platforms or Roku. It would also be great if they served breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, no complaints. I would definitely stay here again and would definitely recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Elton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great l ocation
Stayed 9 nights in Dec 2024

6/10 Okay

johnsolene

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Rooms a little outdated, and some items in disrepair. However, front deak staff was very helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff.
Stayed 1 night in Dec 2024

10/10 Excellent

LESLIE

Stayed 2 nights in Nov 2024

10/10 Excellent

Benna

Stayed 1 night in Nov 2024

10/10 Excellent

LESLIE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great crew there. Very helpful.
Stayed 2 nights in Dec 2024

6/10 Okay

Melissa

Traveled with family
Very cold room with broken thermostat that blew cold air instead of heat.
Stayed 3 nights in Nov 2024

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely wonderful. Property located in a prime area as well. Thank you for a wonderful stay.
Stayed 1 night in Nov 2024

4/10 Poor

Lauren

Traveled with family
Dirty carpets in entrance and smelly halls speak to a negligent proprietor.
Stayed 1 night in Nov 2024

10/10 Excellent

LESLIE

Stayed 2 nights in Oct 2024

6/10 Okay

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great for us visiting family in the area. The room is comfortable and reasonably well appointed. However, the hot water pressure is weak at best, the bed too soft for our liking and the TP seriously low quality in the bathroom.
Stayed 3 nights in Nov 2024

8/10 Good

Matthew

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 3 nights in Oct 2024

10/10 Excellent

Rodrigo

Traveled with group
Liked: Amenities
Great service and xperinxe
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2024

4/10 Poor

Andrea

Stayed 1 night in Sep 2024

10/10 Excellent

Tangier

Stayed 3 nights in Sep 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Convenient location. Friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Guha, LEWISVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Convenient. Clean. Friendly front staff. Accessible to Washington DC. Great local restaurants.
Stayed 1 night in Jul 2024

2/10 Terrible

Chaitanya

Disliked: Cleanliness, property conditions & facilities
very old. no neat, no breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janelle

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great!
Stayed 1 night in Sep 2024

10/10 Excellent

Madison

Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Gouthum

Business traveler
Liked: Staff & service, property conditions & facilities
Great stat overall. Barbecue and facilities slightly run down and dirty. Great staff and location. Would stay again.
Stayed 6 nights in Sep 2024

10/10 Excellent

Dave

Traveled with family
Great family visit
Nice area and very helpful staff
Stayed 2 nights in Sep 2024