2/10 Terrible
Adam
Nov 23, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do yourself a favor and pay the extra couple bucks to stay at a nicer hotel in the area. I made the mistake of picking this place because it was the cheapest around and I just needed a bed for the night. Boy did I learn my lesson there.. COCKROACHES IN THE ROOM!!! Air conditioner cord was black and melted and looked like it had caused a fire at some point. Every surface seemed to be sticky.
When I requested a refund at the front desk, the manager had the nerve to argue with me about it. I eventually got my refund after a very unpleasant conversation and him having one of his employees "check the room" as if I had somehow damaged it in the 3 minutes I was in there. I was disgusted that I even set my bag down in that room. Like I said, do yourself a favor and stay elsewhere if you value cleanliness and customer service!