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Aloft Richmond West Short Pump

3.0 star property
Hotel with free parking, near Short Pump Town Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft Richmond West Short Pump

Exterior
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Breakfast, lunch and dinner served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
The price is P6,962
P8,095 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Bathroom

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 27.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby
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Hot Tub
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The price is P6,511
P7,571 total
includes taxes & fees
Nov 26 - Nov 27
Drury Plaza Hotel Richmond

About the neighborhood

Map
3939 Duckling Drive, Richmond, VA, 23060

What's nearby

  • Short Pump Town Center - 3 min drive - 2.7 km
  • Henrico Doctors' Hospital - 9 min drive - 10.7 km
  • University of Richmond - 11 min drive - 11.9 km
  • Lewis Ginter Botanical Garden - 12 min drive - 14.1 km
  • Virginia Commonwealth University - 15 min drive - 18.7 km

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Cookout - ‬18 min walk
  • ‪Sonic Drive-In - ‬8 min walk
  • ‪Burger King - ‬2 min drive

About this property

Aloft Richmond West Short Pump

Hotel near Short Pump Town Center
You can look forward to a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services at Aloft Richmond West Short Pump. The on-site restaurant, refuel by Aloft, offers breakfast, lunch, and dinner. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Breakfast (surcharge), express check-out, and smoke-free premises
  • A billiards/pool table, a front-desk safe, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 135 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with hair dryers
  • 42-inch LCD TVs with cable channels
  • Recycling, refrigerators, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 4:00 AM to 1:00 PM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • refuel by Aloft
  • w xyz bar

Things to do

  • Billiards/pool table
  • Health club
  • Shopping mall
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 564 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is undergoing renovations from May 30 2024 to December 31 2024 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Sunday and Monday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

aloft Richmond
aloft Richmond West Glen Allen
aloft Richmond West Hotel
aloft Richmond West Hotel Glen Allen
aloft West Richmond
Richmond aloft

Frequently asked questions

Is Aloft Richmond West Short Pump pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Aloft Richmond West Short Pump?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Aloft Richmond West Short Pump on Nov 24, 2024 start from P 6,961.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Aloft Richmond West Short Pump?

Self parking is free at this property.

What time is check-in at Aloft Richmond West Short Pump?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Aloft Richmond West Short Pump?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Aloft Richmond West Short Pump located?

Situated in the business district, this hotel is 1.5 mi (2.4 km) from Short Pump Town Center and 2.7 mi (4.4 km) from Elk's Lodge. Sheltering Arms Institute and Virginia Hospital & Health are also within 6 mi (10 km).

Aloft Richmond West Short Pump Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 477 out of 1000 reviews" "
Rating 8 - Good. 282 out of 1000 reviews" "
Rating 6 - Okay. 115 out of 1000 reviews" "
Rating 4 - Poor. 75 out of 1000 reviews" "
Rating 2 - Terrible. 51 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Danielle

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is currently undergoing renovations, which I was unaware of until arrival. The gentleman at check in told me they stopped construction at 5 pm and did not work on Saturdays. Sadly, I was awoken to drilling and banging in the room below me from the construction. I understand these things have to be done, but it ruined the stay simply because I was not advised and was advised incorrectly when I was.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the area and the hotel is very quiet. Walking distance to shops and restaurants
Stayed 1 night in Nov 2024

2/10 Terrible

Tucker

Liked: Staff & service
Disliked: Property conditions & facilities
I had no idea the extent of the construction that was going on. I don't know how you can operate and be open and charge people anything due to the noise level and what was going on. At 9:00 a.m. we had people basically jackhammering above our heads and doing demo work. We did it for convenience but you get what you pay for hopefully all of this will be done soon.
Stayed 1 night in Nov 2024

10/10 Excellent

Syd

Stayed 1 night in Sep 2024

2/10 Terrible

William

Disliked: Property conditions & facilities
Room dirty with signs of black mold, loud music permeating the windows and walls, sink didn’t drain and attendant refused a refund when we left a half hour after checking in. Requested a call from the manager. Manager has not called and no response from Expedia.
Stayed 1 night in Oct 2024

10/10 Excellent

Abdelnaser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Daisy, Cherry Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly. They are renovating the hotel and it should be completed by December. However, we stayed in the area that has the rooms already renovated, and it was lovely!
Stayed 1 night in Oct 2024

10/10 Excellent

Kenya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel in a great location!
Stayed 1 night in Oct 2024

4/10 Poor

Jaune

Traveled with partner
Liked: Cleanliness
I shared with the hotel staff that by the toilet and shower in my room water was coming through the floor boards. It had a foul odor. I was offered another room but not the same as what I was in. I asked for another way to accommodate me and was given towels!! This was horrible service it seemed as if no one cared about the water damage and smell!
Stayed 1 night in Sep 2024

6/10 Okay

Chanae

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

c

Stayed 1 night in Aug 2024

8/10 Good

Elliott

Stayed 1 night in Aug 2024

8/10 Good

Kenya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Great location everything is in walking distance to all the restaurants.
Stayed 1 night in Sep 2024

8/10 Good

Woo Young, Palatine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Woo Young, Palatine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Generally, happy with the stay for a week
Stayed 3 nights in Aug 2024

2/10 Terrible

Margaret

Traveled with family
Disliked: Cleanliness, room comfort
Ants
We had ants in our room. Super gross.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to whole foods buffet
Stayed 1 night in Aug 2024

6/10 Okay

Fayton

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Paying for a hot breakfast for the price of the stay compared to if I paid 1/4 less where I normally would stay and receive a free hot breakfast plate, including the cold breakfast products.
Stayed 1 night in Jul 2024

4/10 Poor

Patricia

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Steven Sean

Dirty floors and dirty bathrooms
Stayed 5 nights in Jul 2024

6/10 Okay

Debra

Stayed 1 night in Jul 2024

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kouri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Love Aloft
We have used Aloft on every road trip and vacation, we have a perfect stress free stay every time. And the 12 pm check out is a nice perk!
Stayed 1 night in Jun 2024

10/10 Excellent

Lj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Jun 2024

6/10 Okay

Casey

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024