Ratings based on 952 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Three main areas of concern: first, apparently their room keying machine didn’t work (for 2 days - really!) and so you need to wait for the front desk lady to be free and go up with you to open the door for you, every time! Second, it wasn’t stated anywhere that there’s a flat $80 pet fee, regardless. Finally, the staff just wasn’t friendly at all. Not going to be staying with them again.
by A verified traveler
Posted 1 Jan 2025
their card keys did not work so we had to ask to get into our room and it smelled and it was dirty in the lobby
by A verified traveler
Posted 1 Jan 2025
by A verified traveler
Posted 30 Dec 2024
Clean and welcoming staff
by A verified traveler
Posted 30 Dec 2024
Property was clean. The breakfast was good. The only complaint we had is the air conditioner made some rattling noise.
by A verified traveler
Posted 30 Dec 2024
Easy to locate, clean, our suite had a lot of space and I really appreciate the ability to have pets. The staff seemed irritable and were not super welcoming but the facility itself is nice. Decent gym and indoor pool as well.
by A verified traveler
Posted 30 Dec 2024
My stay was divine! Would recommend it!
by A verified traveler
Posted 27 Dec 2024
We appreciate that dogs were allowed at this property. However, when we entered the lobby there was dog urine in two different places.
by A verified traveler
Posted 26 Dec 2024
Upon going into bathroom there were feces on toilet seat and under, hair and boogers on tile in shower. Food on wall. Horrible experience. I am still shocked at what I encountered at this highly rated hotel. Very disappointing abd an eye opener for me when traveling.
by A verified traveler
Posted 23 Dec 2024
Safe, quiet and convenient area surrounding the hotel. There are also multiple dining areas near the hotel that can be walked to.
