Ratings based on 1,757 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Executive Assistant, Hotel Management
Dear Donny, We want to thank you for completing the survey and providing your thoughts on our services and accommodations. I hope your next stay is just around the corner so that we may welcome you back soon.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Executive Assistant, Hotel Management
Dear Jim, We want to thank you for completing the survey which helps us to understand your valuable opinion.We’d be grateful if you would consider giving us one more chance to provide you with a better experience
by A verified traveler
Posted 19 Nov 2024
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Comment from Hotel Management
19 Nov 2024 by Executive Assistant, Hotel Management
Dear Monica, Thank you for taking your time to respond to our survey and sharing your feedback with us. It was a pleasure to have you as our guest, and I hope we have another opportunity in hosting you again.
by A verified traveler
Posted 18 Nov 2024
We booked the largest room there, it' a suite, very clean, as a 3 star hotel, it's above my expectation. The suite is big, 2 bedrooms with only 1 mini trash can in bathroom is not convenient, I would recommend another trash can in kitchenette. Kitchenette is good size, but I wish there is some basic utensils, a few bowls, and a few plates :) Overall it's a nice hotel with good price, will definitely return.
Comment from Hotel Management
19 Nov 2024 by Executive Assistant, Hotel Management
Dear Ce, We are grateful for your feedback because it gives us an opportunity to understand what you liked about your stay and how we can improve. This in turn helps us discover better ways to deliver a superior experience for you and other guests in the future. Hoping to see you again soon.
by A verified traveler
Posted 18 Nov 2024
location and amenities
Comment from Hotel Management
18 Nov 2024 by Executive Assistant, Hotel Management
Dear Rebecca, We are proud to know that our services and accommodations resulted in such a positive recognition. It delights us in knowing that we exceeded your expectations as we strive to create lasting memories for our guests.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Executive Assistant, Hotel Management
Dear Coretta, I am so excited to hear that you enjoyed your upgrade and that it turned out to be a great experience. We are grateful for your feedback as it encourages and motivates our associates in knowing that their efforts are recognized.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Executive Assistant, Hotel Management
Dear Adrian, We are grateful for your feedback as it encourages and motivates our associates in knowing that their efforts are recognized, while providing an opportunity for improvement.
by A verified traveler
Posted 16 Nov 2024
No breakfast
Disappearing clerk at the lobby
Comment from Hotel Management
18 Nov 2024 by Executive Assistant, Hotel Management
Dear Oumar, We sincerely appreciate that you have completed the survey. I am sorry that we failed to provide an experience you were looking for. I can assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified.
by A verified traveler
Posted 15 Nov 2024
Everything was excellent
Comment from Hotel Management
15 Nov 2024 by Executive Assistant, Hotel Management
Dear April, We’re happy to see your review here. We are grateful for your feedback as it encourages and motivates our associates in knowing that their efforts are recognized. We hope you will come back and see us again soon.
